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Community Engagement Coordinator at Presidio Trust · San…
Skills
Job Description
The Presidio Trust is seeking a Community Engagement Coordinator to join its Visitor Engagement team. The Presidio Trust is a unique federal agency that stewards and shares the Presidio, one of the most visited national park sites in America and a place where people live and businesses thrive. The Trust manages the Presidio through a triple bottom line focus: being visited and loved by all, being a model of environmental stewardship, and demonstrating excellence in all our operations. Reporting to the Community Partnerships Manager, the Community Engagement Coordinator supports the Community Partnerships Team’s efforts to ensure the Presidio is a welcoming, relevant, and accessible community resource. The Coordinator provides support for co-curated park experiences, community visits, events, and outreach activities with particular attention to communities that have historically not had access to or felt welcome in national parks, including people from low-income communities and people with disabilities. The Coordinator helps facilitate meaningful community participation by coordinating program logistics, maintaining partner relationships, supporting event implementation, and managing program information and documentation This is a full-time position with benefits and a 2026 starting salary at $68,439 or $32.79 per hour, based in the San Francisco Bay Area. This position is included in a bargaining unit, specifically the Laborer’s International Union of North America, Local 792, United Public Employees of California. Applications received by November 30, 2026 will receive first consideration. Responsibilities Community Access and Visitor Experience. Facilitates and coordinates opportunities for community groups to access, experience, and enjoy the Presidio. Works closely with community leaders and park staff to understand community interests, plan visits and coordinate logistics, including transportation. Draws upon knowledge of the park’s nature, history, and amenities, to support meaningful and welcoming park experiences. Serves as a welcoming point of contact, providing information and assistance to orient visitors and community groups throughout their visits. Community Outreach and Engagement: Supports community outreach activities and events. Represents the Presidio at community events and outreach activities in both the park and larger community. Coordinates outreach logistics, prepares and staffs information tables, shares information about the Presidio, answer general questions, and helps visitors learn about the park and its programs. Community Events and Activations: Coordinates logistics and provides on-the-ground support for assigned community events, programs, and activations. Coordinates schedules, space reservations, transportation, equipment, materials, and supplies. Assists with event set-up and breakdown, tabling, collection of surveys, clean-up, participant check-in and wayfinding, hospitality for co-sponsors and performers, and other program needs. Addresses routine implementation challenges and works with appropriate staff to resolve issues. Collaboration & Program Coordination: Works with Community Partnerships staff, community leaders and park colleagues to coordinate community visits, events, and programs. Coordinates logistics, including making park-space reservations, arranging transportation, coordinating schedules, preparing materials, and communicating event details. Follows up with partners and colleagues to confirm arrangements and ensure program requirements are addressed. Maintains positive working relationships with community leaders, organizations, and networks through clear communication and consistent follow-through. Database Management and Reporting: Maintains accurate and timely program information in team databases and tracking systems. Administers visitor surveys and support the collection, organization, review, and reporting of program data, including participation, community feedback and other metrics. Prepares basic participation summaries, routine reports and maintains data records to support program tracking and evaluation. Reviews data for accuracy, identifies inconsistencies, and shares findings. Helps provide guidance and training to team members on data-entry procedures and promotes consistent data management practices. Documentation and Operational Improvement: Drafts, updates, and maintains procedures, checklists, templates, guides, and other documentation related to community visits, events, outreach, data collection, and team operations. Identify opportunities to improve and streamline routine processes and recommend practical changes to support efficient and consistent program delivery. Maintains resources that support effective program operations. Other duties as assigned. Required Qualifications High School diploma or equivalent. Minimum of two (2) years of community program experience or experience interacting with the public, preferably in a park or cultural institution, school, community-based organization, or other public-facing organization. Experience working with diverse communities, particularly communities historically underrepresented in national parks including low-income and/or accessibility communities. Strong verbal and written communication skills, including ability to provide clear information, respond to inquiries and comfortably engage with individuals and groups of varying sizes. Ability to serve as an agent of the Trust ensuring protection of the park resources, compliance with relevant federal requirements and regulations, and by supporting community partners in navigating these requirements Strong interpersonal skills. Must be able to address issues, take direction and accept constructive feedback. Strong organizational skills and attention to detail. Ability to work a flexible schedule including regular weekends and occasional holidays and evenings to support special programs and special events as needed. Must be comfortable working indoors and outdoors in all types of weather conditions. Proficient with Microsoft Word, Excel, Outlook, and PowerPoint and ability to learn new computer applications and database systems including Salesforce. Ability to lift and carry up to 50 lbs. for short distances; and perform physical activities including stretch, grasp, kneel, twist, reach and bend. Desired Qualifications A passion for parks and public engagement. Multilingual proficiency particularly in Spanish, Cantonese/Mandarin, Vietnamese, Tagalog, or ASL. Knowledge of California’s ecology, history and cultural resources. Training and/or educational background in cultural awareness, ethnic studies, and/or equitable practices Background Check This position is subject to an employment background check which shall consist of a review of applicable county, state and Federal criminal and civil records, state bankruptcy indexes, driver’s license, education, and employment history. An individual’s granting of a background check and resulting report is voluntary. However, employment is contingent upon the successful completion of an employment background check. The Presidio Trust may refuse to hire an individual, may rescind an offer of employment to an individual, or may review and terminate the employment of a current employee not successfully completing the background check. The Presidio Trust is an equal opportunity employer, offering a competitive benefits package. To learn more, visit www.presidio.gov/about/presidio-trust/careers.