Call Center at PREMIUM HIRE in Cairo

Client Success Associate – Debt Settlement (US Account)

PREMIUM HIRE | Cairo, Egypt

Job Overview

PREMIUM HIRE is currently hiring Client Success Associates to join a well-established Debt Settlement account serving the US market.

We are looking for motivated, professional, and customer-oriented individuals with strong English communication skills and previous customer service or call center experience.

Job Details

- Job Title: Client Success Associate

- Account: Debt Settlement – US Account

- Work Location: Sheraton, Cairo, Egypt

- Work Model: On-site

- Working Hours: 4:00 PM – 1:00 AM (Fixed Shift)

- Working Days: Monday to Friday

- Days Off: Saturday and Sunday

- Training Period: One month

- Hiring Process: On-site interview

Salary & Benefits

- 23,000 EGP Net Basic Salary

- Up to 5,000 EGP KPI Bonus, based on performance

- Social Insurance

- Medical Insurance

- Professional working environment

- Career development and growth opportunities

Job Requirements

- English proficiency: C1 level or higher.

- Minimum 6 months of experience in customer service or call center operations.

- Age requirement: 20–40 years old.

- Egyptian nationality.

- Excellent verbal communication and active listening skills.

- Strong interpersonal and problem-solving abilities.

- Professional attitude, reliability, and commitment.

- Basic knowledge of Microsoft Office and CRM systems.

- Previous experience in banking or financial services is considered an advantage.

Educational Requirements

Candidates from the following educational backgrounds are welcome:

- University graduates.

- Undergraduate students.

- University dropouts.

- Candidates taking a gap year.

What We Offer

- Competitive compensation package.

- Performance-based monthly incentives.

- Fixed evening shift.

- Two consecutive weekly days off.

- Social and medical insurance.

- One-month training program.

- Opportunity to develop professionally within the financial services industry.

How to Apply

If you meet the requirements and are interested in joining our team, submit your application through Indeed.

Our recruitment team will review your application and contact shortlisted candidates regarding the next steps.

PREMIUM HIRE

Connecting Talent with Opportunity.

Pay: E£23,000.00 - E£28,000.00 per month

Work Location: In person