Human Resources Coordinator at PowerSecure International in Durham, NC

Human Resources Coordinator

Job Summary:

The HR Coordinator provides operational and administrative support across core HR processes, including HRIS administration, employee inquiries, employee transactions, HR programs, and HR initiatives. This role performs assigned work within established procedures, escalates exceptions or non-routine matters, and helps ensure HR activities are completed accurately, timely, and in alignment with company policies while supporting efficient and positive employee experience.

Minimum Qualifications: (Education, Experience, Knowledge, and Skills):

• Bachelor’s degree in human resources, business, communications, or other pertinent discipline is preferred; a combination of relevant experience and education may be considered in lieu of a degree.
• Minimum of 2 years of progressively responsible HR experience.
• Minimum 1 year experience with HRIS Systems, experience with UKG a plus.
• Proficiency in Microsoft Office suite.
• Strong verbal and written communication, organization, time management, and prioritization, customer service, and problem-solving skills.
• Sound judgement and the ability to maintain confidentiality and sensitive
• Bilingual in Spanish preferred.

Job Duties and Responsibilities:

• HR Operations and Employment Support
  • Process employee transactions accurately and timely, including promotions, compensation adjustments, organizational updates, supervisor changes & terminations.
  • Respond to employment verification requests, unemployment claims, HR voicemails, and other routine employee and manager inquiries.
  • Maintain a working knowledge of HR programs, policies, and processes to provide responsive and accurate support.

• HRIS, Data, & Reporting
  • Provide secondary support for HRIS administration, assisting with basic system maintenance, data integrity, reporting, auditing and troubleshooting.
  • Support HR Business Partners with data gathering, documentation, reporting, meeting preparation, and follow-up related to workforce, talent, performance, and employee relations activities.

• Programs, Projects, and Collaboration
  • Coordinate and support HR training programs and events, including discipline training, Manager 101, and roundtable discussions.
  • Partner collaboratively with HRIS, Talent Acquisition, Learning Development, Benefits, and other HR functions to support HR goals.
  • Assist with HR projects, process improvements, reporting, documentation, and cross-functional initiatives.
  • Identify recurring questions, process gaps, and data-quality concerns and escalate findings with recommendations for improvement.
  • Serve as backup support for new hire onboarding.
  • Perform other duties as assigned in support of departmental and organizational objectives

Work Conditions:

• This position is hybrid.
• Occasional travel may be required for training or meetings.
• Must be able to work flexible hours to accommodate different time zones
• (Central/Eastern/Mountain/Pacific), if necessary.
• Be flexible for after-hours tasks, as needed.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Management reserves the right to assign or reassign duties and responsibilities at any time, based on business needs.

PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law