Teller

Summary: PNC is a company that values its people as its greatest differentiator and competitive advantage. As a Part-Time Teller, you will be responsible for delivering exceptional customer experiences, identifying banking opportunities, and ensuring efficient branch operations. Responsibilities: - Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions. Educates customers on alternatives available for their financial interactions. Identifies banking opportunities during the customer interaction and refers as appropriate - Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff - Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources - Applies product and procedural knowledge to solve customer's problems - Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed in an efficient and accurate manner Required Qualifications: - Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role - Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties - Prior experience is not required - In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered Preferred Qualifications: - Accountability - Banking - Client Loyalty - Customer Experience (CX) - Customer Service - Identifying Opportunities - Leveraging Technology - Proactive Sales - Accuracy and Attention to Detail - Addressing Customer Needs - Banking Products - Digital Awareness - Effective Communications - Fraud Detection and Prevention - Managing Multiple Priorities - Matrix Management - Problem Solving - Understanding Customer Needs Required Skills: Customer Service, Banking Important Skills: Client Loyalty, Identifying Opportunities Nice-to-Have Skills: Proactive Sales, Accuracy, Digital Awareness, Effective Communications, Problem Solving, Attention to Detail Benefits: Medical/prescription drug coverage (with a Health Savings Account feature), Dental and vision options, Employee life insurance, 401(k) with PNC match, Pension and stock purchase plans, Back-up child/elder care, Adoption, surrogacy, and doula reimbursement, Educational assistance, including select programs fully paid, A robust wellness program with financial incentives, Parental leave, Up to 11 paid holidays each year, 7 occasional absence days each year