Director of Sports and Recreation at Plus One in Menlo Park, CA

We are currently seeking a full-time Director of Sports and Recreation to work at a high-profile company's fitness center located in Menlo Park, CA.

What you will do:

• Respond to member/guest suggestions, concerns, and complaints in a timely, professional, and consistent manner while providing the gold standard in customer service. Take ownership of challenges by finding the appropriate team member who can directly assist, if unable to provide efficient support to member/guest.
• Proactively engage members on the fitness floor, enhance enrollment, utilization, retention, revenue, and the total customer service experience by taking ownership of challenges and opportunities, and striving for the gold standard.
• Provide ongoing observation and interpersonal feedback of corrective measures including exercise technique, full range of motion, and proper breathing techniques to amplify benefits of exercise routines.
• Have a passion for client results by offering alternative movements to accommodate different levels of fitness.
• Hire, onboard and manage bouldering wall team member and programs to ensure member safety.
• Organize and implement all aspects of recreation/sports leagues and tournaments, as well as manage field reservations and communications.
• Collaborate with local community leagues to meet member satisfaction.
• Activate emergency action plans and administer first aid, as necessary.

What we are looking for:

• Bachelor’s Degree in Exercise Science, Kinesiology, or a related field and/or a current nationally recognized Rock Climbing Certification such as PCIA or AMGA.
• Current CPR/AED and First Aid certification.
• Current knowledge and industry standards of rock wall safety, preventative maintenance, and programs.
• Basic understanding of the principles of exercise, cardiovascular, strength and flexibility programming.
• Knowledgeable about the industry with the customer skills to network, engage, and interact with all clients, guests, and participants
• Competent with Microsoft Suite (Word, Excel, Power Point, Outlook).

About Us:

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. Our services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Perks of working at Plus One, an Optum company*:

Health and financial:

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave

Well-being:

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Inclusion and Belonging Council

Growth and development:

• Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free CPR/AED certifications
• Free continuing education courses and credits
• Employee Referral Reward program

*Please note, some of the benefits listed above are only available to team members who work full time hours.

Equal opportunity statement

Plus One, an Optum company, is committed to a policy of non-discrimination and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status, or any other characteristic protected by law.

Plus One is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Pay is based on several factors including, but not limited to, local labor markets, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. The hourly rate for this position ranges from $22 to $35. Plus One, an Optum Company, adheres to all federal, state, and local minimum wage laws as applicable.