Manager - Retail Development %26… at PLUS Malaysia · Petaling…

Drive the business partners’ performance and competence to meet the growing needs of the new generation of customers and improve the business model sustainability through competence development activities/programs, such as:

• Compliance & Assurance (Food safety, Hygiene, HAACP, 5S etc)
• ABAC training/assurance
• Business Partner Incentive Program
• Women Empowerment Program
• Business sustainability (financial mgmt., Business P&L)
• Business operations automation (cashless/contactless payment, POS, TMS, etc)

Drive innovative mindset amongst business partners and leverage on Project Rejuvenation & Retrofit RSAs to be catalyst for overall performance improvement and improve standards of F&B category to meet future generation of consumers needs including a carbon neutral program.

Monitor & Analyse performance of business partners in order to produce effective programmes for the Business Partners Incentive Programmes annually to grow revenue sustainably for PLUS

Develop and recommend strategies to ensure continuous growth of the RSAs business through the business partners and work with the Sections to ensure strategies are feasible and executed.

Propose and implement the relevant performance measures (incentives or punitive actions ) to ensure that business partners are professional in managing their business/

Plan and establish the training and event calendar for Retail and Leasing Operations programs to track the progress ensure timely execution

Source and coordinate the suitable training programs, seminar or development to upskill the competency of Commercial Operations Executive

Work closely with various functions in Commercial for the coordination and development of training module and improve the module’s content for COE as part of the upskilling program

Develop dashboards to effectively monitor the performance of the business partners and analyse business partners’ performance in order to produce effective programmes for the Business Partners Incentive Programmes annually

Lead and Establish & maintain effective relationships with various external stakeholders :

• MHA, MOW, MDTCC, MOH, other relevant Ministries, Authorities,
• PLUS Business Partners to deliver the revenue under RLO

Collaborate with internal stakeholders and departments to ensure PLUS interest and enterprise opportunities are executed seamlessly

Degree in Business Management/ Marketing, MSc / MBA would be an advantage

5-7 years of experience is Retail/Training development/Advertising/Marketing

Strong business acumens

Ability to lead and influence stakeholders

Excellent interpersonal – able to liaise with all level of stakeholders

Good negotiation skill

Strong desire to undertake new challenges