EFT Application Support Consultant at Plugin Talents · Cairo

- Main Responsibilities:

Possess specialist knowledge of operating systems, devices, applications and software

Provide technical support to teams within the organization, and to external clients when required

Manage ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date

Maintain and updating technical documents and procedures

Manage coordination at a local and international level where required

Deliver regular and customized training to teams within the business

Prepare maintenance plans and upgrading schedules for the organizations systems

Develop reports for teams across the business

- Main Requirements:

Client/server communication, API, Web services, and XML.

UNIX/Linux operating system.

ISO 8583, Financial Transactions Processing, Mobile Payment & Shell scripting.

Base24, EBS, and ACI experience

Bachelor degree from a reputable university or equivalent

+12 years of experience