Sales Administrative Assistant for Events at Plasticard… · Asheville…

The Events Sales Administrative Assistant’s primary responsibilities are to input the details of confirmed sales from the Events Sales Consultant into the ERP and to maintain positive customer relations with existing customers.

Job Duties: Duties include performing various administrative tasks, gathering information, and communicating with customers and various internal departments. The daily activities will include gathering required information and documents for submitting jobs, creating spreadsheets, and the preparation and mailing of sales literature. The position also requires taking an active role in maintaining positive customer relations.

Essential Job Functions

The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. It is not necessarily descriptive of any one position in the class. The omission of an essential function does not preclude management from assigning duties not listed herein if such functions are a logical assignment to the position.

• Input details of each job/order into the ERP and ensure that all relevant information is communicated to other departments
• Send proofs and tracking information to customers/ hotels; obtain approvals as needed
• Send Thank You cards/emails to customers
• Assist management and sales consultants with general customer service questions within department
• Assist with the preparation and mailing of samples and answering incoming calls when all representatives in the department are completing other tasks and cannot answer the phone
• Assist other sales assistants as needed
• Working extensively with Salesforce to manage daily tasks and enter/update customer information
• Safely perform physical demands as indicated below
• Perform these and other duties as assigned by appropriate management personnel

Education:

• Associate degree or two years job-related experience or training

Knowledge, Skills, Abilities:

• Excellent verbal and written communication skills
• Proficient in use of a personal computer including Microsoft Office applications
• Ability to be a self-starter
• Ability to be organized and to multi-task
• Must be able to work in a team environment

Physical Requirements and Work Environment:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

While performing the duties of this job, the employee is regularly required to:

• Sit, speak, hear and comprehend
• Stand; walk; use hands to finger, handle or feel; and reach with hands and arms on a daily basis
• Specific vision abilities required by this job include the ability to adjust focus and see colors with acuity

While performing the duties of this job, the employee is primarily in an indoor setting, but may be exposed to:

• Variable temperature conditions indoor and outside (occasionally extreme heat or extreme cold)
• Moderate noise environment

A demonstrated commitment to safety is a condition of employment.