Philip Morris International→

eCommerce & Web Senior Specialist at Philip Morris… · Krakow

ExperiencedOn-siteFull-timeKrakow, Lesser Poland Voivodeship, PL14000 PLN–14000 PLN/mo

Skills

ecommerce operationsweb technologiesecommerce platformsproject management toolsproblem-solvinganalytical skillscommunicationinterpersonal skillsability to manage multiple priorities

Job Description

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At PMI, we're building our future on one clear purpose: to deliver a smoke-free future.

Impact You'll Own

We are seeking a highly motivated and experienced eCommerce & Web Senior Specialist to join the Web & eCommerce team supporting the Swiss Market. In this role, you will oversee the day-to-day management and continuous optimization of key digital platforms, including VEEV-VAPE.com and ZYN.com. The ideal candidate is proactive, detail-oriented, and capable of managing multiple priorities while ensuring seamless online operations and excellent consumer experience.

What you'll do

Operations Management: Oversee the day-to-day operations of VEEV-VAPE.com and ZYN.com, ensuring seamless functionality and user experience
Single Point of Contact (SPOC): Act as the primary point of contact for all operational issues related to VEEV-VAPE.com and ZYN.com, providing timely and effective resolutions
Ticket Management: Proactively create, manage, test, deliver, and communicate on DCE1 (VEEV-VAPE.com and ZYN.com) development (CONSGOV) and support (QBranch) tickets
Process Improvement: Identify and implement process improvements to enhance operational efficiency and effectiveness
Collaboration: Work closely with cross-functional teams, including development, support, and marketing, to ensure alignment and successful execution of projects
Compliance: Ensure all operations comply with relevant regulations and company policies

Skills & Capabilities

Bachelor's degree in Business Administration, Information Technology, or a related field
Proven experience in eCommerce operations, preferably in a lead or managerial role
Strong understanding of web technologies and eCommerce platforms
Excellent problem-solving and analytical skills
Ability to work in a fast-paced environment and manage multiple priorities
Strong communication and interpersonal skills
Proficiency in project management tools and software

Relocation support isn't available for this job.

PMI operates in line with ethical principles and encourages a SpeakUp culture. Concerns regarding this job offer or recruitment process can be reported to PMIEthicsandCompliance@pmi.com.

At this position you will earn no less than 14 000 PLN gross monthly.