Chick-fil-A Front of House Team Member (FOH Cashier)

Dallas–Fort Worth International Airport

Flexible Schedules | Competitive Pay | Medical, Dental, Vision, 401(k), and More

Role Overview

At Chick-fil-A DFW Airport, being a Front of House Team Member is more than just a job—it's an opportunity to serve others, grow professionally, and be part of a team that values excellence, hospitality, and personal development. In our fast-paced airport environment, Team Members create memorable guest experiences by delivering exceptional service with genuine care and enthusiasm.

As a Front of House Team Member, you will be the face of Chick-fil-A, welcoming guests, taking orders, processing transactions, and ensuring every interaction reflects our commitment to remarkable hospitality. Whether assisting travelers, maintaining a clean dining area, or supporting fellow team members, you play a key role in delivering the Chick-fil-A experience.

Key Responsibilities

• Deliver exceptional guest service with a positive attitude and genuine hospitality
• Smile, maintain eye contact, and create meaningful connections with guests
• Accurately take and process guest orders using the point-of-sale system
• Handle cash, credit, and debit transactions according to company procedures
• Provide menu knowledge and answer questions regarding products and allergens
• Maintain cleanliness, organization, and food safety standards throughout the restaurant
• Support daily operations including stocking, cleaning, dining room upkeep, and guest assistance
• Work collaboratively with team members to ensure efficient service during high-volume travel periods
• Uphold Chick-fil-A standards, policies, and appearance guidelines at all times
• Assist with training and encouraging new team members
• Perform additional duties as assigned

Qualifications

• High school diploma or GED preferred
• Previous customer service or food service experience is a plus, but not required
• Strong communication and interpersonal skills
• Ability to thrive in a fast-paced, high-energy environment
• Dependable, adaptable, and team-oriented
• Strong attention to detail and ability to multitask
• Passion for serving others and creating positive guest experiences
• Ability to stand for extended periods and lift up to 10 pounds regularly
• Availability to work flexible schedules, including weekends and holidays

What We're Looking For

• Consistency and reliability
• Cheerful, positive attitude
• Strong work ethic
• Customer-focused mindset
• Ability to work independently and as part of a team
• Commitment to Chick-fil-A's culture of service, excellence, and respect

Join our team and gain valuable experience, leadership development, and opportunities for growth while serving millions of travelers at one of the world's busiest airports.

This position description is merely intended to describe the primary elements of the position. Paradies Lagardère reserves the right to change the position description and to assign additional duties and responsibilities, as necessary. This position description does not constitute an employment contract of any kind.

Paradies Lagardere is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, physical or mental disability, sexual orientation, marital status, military or veteran status, gender identity and expression, genetic information, or any other factor protected by law.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodations to job applicants with disabilities.

2849 PACES FERRY ROAD, SUITE 400, ATLANTA, GEORGIA 30339 (404) 344-7905 / FAX: (404) 349-3226