Office Support Specialist with HR Experience at Outcess · Enugu

About Us:

Position Overview: Workforce Development training and the ideal candidate is an experienced administrative professional with a track record of acting as a trusted partner who goes beyond basic administrative tasks to strategically support their client's goals.

Ideal Candidate:

The ideal candidate will possess strong clinical knowledge, excellent communication skills, and the ability to work remotely, providing critical healthcare guidance to patients in need.

Key Responsibilities:

• Financial Aid; Conduct virtual Financial Aid Presentations

• Registration; Daily Check-In Meetings for Offshore Recruiters, Class Start Coordinator, Send Acceptance Letters

• Satisfactory Academic Progress (SAP); Update all student grades and attendance weekly, Weekly SAP Meeting, Communicate to students using Weekly SAP Update (for all) and email/Teams message (for those in violation of policy)

• Multi-State Partnerships (via NC-SARA); Establish and manage state partnerships

• Student Concierge for International Students / International Student Liaison

• Manage International Student Recruiters

• Manage Department

• Weekly Department Meetings o Monitor placement rates and progress month-to-month

• Create and Manage Microsoft Forms and Responses

• Manage Bookings pages/availability

• Manage Meeting Schedule; ensure meetings are held and documented each week

• Manage Stephanie’s Schedule

• Update and Manage Assigned Spreadsheets

• Career Builder Management; Post Jobs, Set up Interviews, Assign Logins to Recruiters

• Calculate KPIs and recommend PIPs or R&R

• Send Weekly KPI Reports

• Human Resources; Create and send Offer Letters for Offshore Employees, Create New Hire Training Agendas for Offshore Employees, Oversee Orientation and Onboarding for Offshore Employees, including execution of the Training Agenda

• Verity Training for New Hires

• Accounts Payable

• Payroll Support for Offshore Employees

• Additional Tasks as assigned

Job Category:

Admin Assistance/Digital Marketing

Skill Sets Required / Preferred

Skills and Qualifications:

• Must have at least two to three years’ experience as an administrative assistant

• Degree in HR and/or years of experience supporting an organization equivalent

• Excellent written and verbal communication skills, with a keen ability to manage multiple tasks and deadlines efficiently.

• Excellent time management

• Experience supporting executives in a virtual capacity. • Familiarity with task management tools and apps for remote collaboration.