Executive Assistant with Social Media Experience at Outcess · Enugu

Job Summary:

We are seeking a highly organized, tech-savvy, and creative Executive Assistant with Social Media Management experience to provide comprehensive administrative support to the executive team while also driving the company’s digital presence. This hybrid role requires a detail-oriented professional who can seamlessly balance traditional executive assistance duties such as email management, scheduling, and communication with dynamic social media responsibilities, including content creation, video editing, and analytics reporting.

Ideal Candidate:

The ideal candidate will be a proactive multitasker with strong technical skills, a keen eye for branding, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Administrative Responsibilities:

Email & Communication Management:

• Monitor, prioritize, and respond to executive emails, rerouting messages to appropriate departments when necessary
• Draft professional correspondence and ensure timely follow-ups.

Phone & Call Coordination:

• Answer, screen, and reroute phone calls with a high level of professionalism
• Take detailed messages and relay urgent communications promptly.

Calendar & Schedule Management:

• Coordinate complex executive schedules, including meetings, travel arrangements, and appointments.
• Anticipate scheduling conflicts and proactively resolve them.

Task & Project Coordination:

• Assist in preparing reports, presentations, and meeting material
• Track action items and deadlines to ensure executive priorities are met.

Social Media & Digital Responsibilities:

Content Creation & Editing:

• Develop engaging social media content (graphics, videos, captions) using tools like CapCut, Canva, or Adobe Suite.
• Edit and repurpose video footage for platforms such as Instagram, LinkedIn, Facebook, and Twitter.

Social Media Management:

• Schedule and publish posts across all platforms, ensuring brand consistency and optimal engagement.
• Monitor comments, messages, and interactions, responding or escalating as needed.

Analytics & Reporting:

• Track and analyze social media performance metrics (reach, engagement, conversions).
• Provide insights and recommendations to refine content strategy.

Website Maintenance (WordPress Preferred):

• Assist in updating website content, blog posts, and landing pages.
• Ensure all digital content aligns with the company’s branding and messaging.

Job Category:

Admin Assistance

Skills and Qualifications:

• A Bachelors, associate’s degree in business administration, management, office administration, or related fields and or 3-5 years of experience supporting senior executives.

• Proficiency in Microsoft Office and Google Suite.

• Experience with social media management and content creation, including basic graphic design and video editing (e.g., CapCut).

• Familiarity with WordPress and other content management systems.

• Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.

• Excellent communication skills, both written and verbal.

• Ability to work independently and as part of a team, with a proactive and self-motivated attitude.

• Even-tempered and able to remain calm under pressure.