Engineering Working Student at Otrium in Netherlands

Job description

Otrium is a purpose-led business – we see a future where all clothing is worn.
Every year, billions of items are produced globally but are never sold. Clothing goes unworn and often ends up in landfills. This is a huge waste of creative energy, labour, natural resources and investment. Otrium is changing fashion from the inside out: we are an online fashion outlet marketplace and we tech-enable designer brands to find an owner for every item they produce.

How we work
Founded and headquartered in Amsterdam, operating across Europe, Otrium is a start-up company whose diverse, talented and international team, works diligently and passionately. We have a hybrid set-up which offers flexibility and freedom to our O-Team - this means we encourage our (local) O-Team members to join together in our office based in the Houthavens, Amsterdam at least 2 days per week. Do you have a gym class at 11am or want to take your dog for a walk? Go for it!

The role
Otrium is looking for an IT support engineer to help our day to day operations. This role involves managing software licenses, giving users access to various tools, and handling onboarding and offboarding for employees and freelancers. Strong problem-solving skills, excellent communication, and a customer-focused approach are essential. Familiarity with IT management tools, cybersecurity best practices, and experience in IT support or a related field would be a plus.

Job requirements

• Experience in IT support or a related field, with a good understanding of hardware and software.
• Strong problem-solving skills to troubleshoot technical issues quickly.
• Great communication skills and a customer-focused approach to provide excellent support.
• Familiarity with IT management tools and systems for handling user accounts and hardware.
• Knowledge of cybersecurity best practices to keep data and equipment safe.

Job responsibilities

• Hand out and manage laptops, making sure everything is set up and running smoothly.
• Create and manage user accounts, reset passwords, and handle access permissions.
• Provide general tech support to solve any issues that come up.
• Help new employees get started by setting up their IT accounts and equipment.
• Manage the offboarding process to ensure all company data and equipment are safely retrieved.
• Keep records of IT inventory, user accounts, and support tickets to stay organized and efficient.

Job benefits

• Flexible working hours, which can partially be done from home

• €16.50 per hour + monthly pay of your vacation allowance as well as monthly paid holidays

• Travel cost reimbursement (if more than 10km away from the office)

• Tasty office lunches in our light, spacious office on the waterside in Houthavens

• Mac laptop and company merch

• And, of course, an incredible Otrium employee discount!

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How we hire
Otrium is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity, and take pride in working with talent from every walk of life and corner of the world. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation. Here’s to freedom, flexibility, and global inclusivity!