General Manager at Orangetheory Fitness in PA-Mechanicsburg-17055

• Health insurance
• Opportunity for advancement
• Paid time off
• Parental leave
• Training & development
• Vision insurance
• 401(k)
• Competitive salary
• Dental insurance
• Employee discounts

• Maintain a personal coaching minimum of 15 classes per week. You may be asked to flex up based on coach availability and studio scheduling needs.
• Deliver high-quality, high-energy OTF classes in alignment with brand standards.
• Own the overall quality of every class delivered in the studio.
• Monitor safety, form, heart rate zones, and member engagement in all sessions.

• Every first-time member must receive a personalized intro experience before or after their first class.
• Deliver a membership prescription based on each prospective member's stated goals, schedule, and lifestyle, connecting those needs directly to the appropriate membership type offered.
• Always close the conversation with a clear, confident recommendation and an invitation to join.
• Track intro class completion and follow-up. Hold yourself accountable to conversion as a performance metric, not a sales task.

• Own studio revenue performance including new memberships, renewals, and retail.
• Execute lead generation strategies, community outreach, and in-studio marketing campaigns.
• Manage the full sales process from inquiry to signed membership.
• Provide weekly KPI reporting to the Regional Business Manager.

• Lead, manage, and develop the full coaching team.
• Build and maintain the coaching schedule using MindBody Online.
• Conduct regular coach check-ins, class observations, and performance conversations.
• Partner with the RFTM on formal evaluations, certification readiness, and development plans.
• Lead onboarding and training for all new coaches.
• Manage coach payroll and timecard accuracy.

• Recruit, onboard, and develop sales associates.
• Hold sales associates accountable to daily and weekly performance targets.
• Manage front-of-house culture and ensure a consistent, high-quality member experience.
• Conduct sales associate payroll review, timecard accuracy and processing.

• Build a studio community that members talk about, one where people come for the workout and stay for the people.
• Create regular touchpoints with members beyond class: recognition, milestone celebrations, challenges, and events that deepen engagement and loyalty.
• Model the energy and culture you want to see. The tone of the studio starts with you.

• Actively recruit coaches and sales associates from within the member base. The best candidates already believe in what we do.
• Personally invite high-potential members to consider a role at CamFit. Do not wait for applications, go find the talent.
• Support interested members in pursuing an approved fitness certification. Know the pathway and be able to walk someone through it.
• Maintain an ongoing pipeline of qualified candidates so the studio is never in a position of hiring out of desperation.
• Keeping the studio fully and excellently staffed is a leadership responsibility, not an HR function.

• Maintain a second-to-none cleanliness standard across all areas of the studio at all times, including the fitness floor, lobby, locker rooms, restrooms, and back-of-house areas.
• Cleanliness is not a task assigned to one role. Every team member is responsible for upholding the standard on every shift.
• Address cleanliness issues immediately and do not wait for a scheduled cleaning cycle to correct them.

• Report all repair and maintenance needs through the company's facilities ticketing system promptly. Do not allow outstanding issues to linger without a ticket in the system.
• Follow up on open maintenance tickets to ensure timely resolution. Unresolved items are your accountability until they are closed.
• Execute and document all monthly preventative maintenance standards for your studio on schedule.
• Maintain a working knowledge of all equipment and facility systems so you can identify issues before they become outages.

• Own all aspects of studio operations including scheduling and overall studio readiness.
• Manage class reconciliation including attendance and late cancels.
• Manage studio budgets including payroll, inventory, and cost controls.
• Ensure compliance with all brand, safety, and operational standards.

• Current nationally recognized fitness certification from an OTF-approved provider (e.g., ACSM, ACE PT/GFI, NASM, NSCA, AFAA PT/GFI)
• Current CPR/AED certification
• OTF Coach certification or ability to obtain
• 2-3 years of coaching experience
• Demonstrated ability to manage operations and lead a team
• Strong sales acumen and comfort managing revenue performance
• Flexible schedule availability including early mornings, evenings, weekends, and holidays

• Prior experience in a studio management or head coach role
• Bachelor's degree in Exercise Science, Business, or related field
• Familiarity with MindBody Online or similar scheduling/CRM systems

• Competitive base compensation
• Company incentive programs that evolve with business needs; eligible team members are recognized when the business performs
• Major medical, dental, and vision benefits for full-time employees
• Long-term and short-term disability insurance and life insurance options
• Complimentary Orangetheory Fitness membership
• Employee discounts on apparel and retail
• A clear path to advancement within a growing franchise network

• Must be able to actively demonstrate and perform all exercises throughout each class
• Ability to remain standing and vocal for the duration of a 60-minute workout
• Must be able to lift, move, and demonstrate use of all studio equipment including treadmills, rowers, dumbbells, TRX systems, medicine balls, Bosu balls, and ab dollies
• Must be able to lift up to 40 lbs

• Perform all duties on-site. Remote work is not available for this role.
• Full-time role requiring flexible availability including early mornings, evenings, weekends, and holidays
• Studio hours of operation drive the schedule; this is not a standard 9-to-5 role

Jobs That Make a Real Difference

About Us

Orangetheory is a science-based, full-body workout that uses technology to measure performance so members can prove they are improving. In a 60-minute class, led by a highly trained and certified coach, members target at least twelve minutes in the Orange Zone to raise their heart rate and charge up metabolism. The result is an increase in calorie burn post-workout, backed by the science of excess post-exercise oxygen consumption (EPOC). After twelve minutes of hard work in the Orange Zone, your body burns additional calories as you recover over the next 24 hours.

Our Philosophy

For us, physical fitness transcends weight loss and bikini season. Fitness is a way of life -- in fact, our brand purpose is to help people live longer, more vibrant lives. When we help our members to put in the work at our studios, they will experience benefits in their day-to-day. They will be physically stronger, but beyond that, they will notice improvements to their mood, cognition, sleep, and overall happiness and quality of life. This workout actually changes your body at the cellular level and has been known to help members through disease, chronic illness, depression, and even heartbreak and the loss of loved ones. They’ll simply have the energy to play with their grandchildren, run a 5K, or go hiking. When we can help our members to take care of their body and mind, amazing things can happen. More Orangetheory, More LIFE.

Diversity, Equity and Inclusion

Orangetheory is committed to encouraging, facilitating and upholding an environment centered on diversity, equity and inclusion across every facet of the Orangetheory brand. We will work to create a sustainable culture that supports a healthy space for learning and growing, valuing and empowering every employee, inspiring a diverse franchise network, and uplifting the members and communities we serve. Click here to see more about Diversity, Equity and Inclusion at Orangetheory.

Acknowledgement *

I understand that I am applying for a position with an employer that is an independently owned and operated Orangetheory® Fitness franchisee, not the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF). With respect to any position with a franchisee, I understand and agree that any information I provide in this application will be submitted directly to the independent franchisee, who is solely responsible for all employment related matters in their studio. This means, among other things, that the independent franchisee is solely responsible for and unilaterally makes all decisions concerning my employment, including hiring, firing, discipline, supervision, staffing and scheduling. OTFF will not receive a copy of my application, will have no control over whether I receive an interview and/or am ultimately hired, does not control and is not responsible for the employment policies and practices of independent franchisees, and does not employ independent franchisee’s employees. If I am hired to work at an independent franchisee’s studio, the independent franchisee, and not OTFF, will be my employer. By submitting my application and resume, I am confirming that I am agreeing and consenting to the foregoing.

Orangetheory values your privacy, so we want to keep you informed as to how your personal information is handled. With respect to the personal information you provided in this application, that information will be submitted directly to the independent franchisee, who is solely responsible for all privacy and data protection matters related to their studio. For any inquiries regarding how the independent franchisee may collect and process your personal information, please refer to that franchisee’s privacy policy or contact them directly. For all other information about how the franchisor, OTF Franchisor, LLC or any of its affiliates (OTFF), may collect and process personal information, please https://www.orangetheory.com/en-us/privacy-policy.