Product Manager, ChatGPT Sites at OpenAI in San Francisco, CA

About the Team:

The ChatGPT team builds products that help people and organizations turn ideas into useful software, workflows, and experiences with AI. We work across research, engineering, design, safety, go-to-market, and operations to bring powerful AI capabilities into products that are intuitive, reliable, and trusted.

About the Role:

We’re looking for a deeply technical Product Manager to lead ChatGPT Sites, a product area focused on helping users create, run, and manage software-powered experiences with ChatGPT.

The ideal candidate is a builder: someone with a software engineering background who has built and shipped real systems, understands modern development workflows, and wants to translate that experience into product leadership. You should be comfortable reasoning about backend systems, authentication, storage, application architecture, deployment workflows, enterprise requirements, and developer experience.

You’ll work closely with engineering and research to define how ChatGPT can help users move from idea to working software, while scaling the product for both individual creators and enterprise customers. You’ll be responsible for shaping a technically complex product area at the intersection of AI agents, software development, infrastructure, and end-user experience.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will

Own the product strategy, roadmap, and execution for ChatGPT Sites.

Partner closely with engineering, research, design, safety, security, data, go-to-market, and customer-facing teams to build robust product experiences.

Define product requirements for a full-stack product surface, including user experience, backend capabilities, identity, storage, reliability, permissions, and enterprise readiness.

Work with engineering to reason through technical tradeoffs across architecture, scalability, performance, reliability, and user experience.

Build for a wide range of users, from consumers creating their first software-powered experience to enterprises adopting AI-assisted development workflows.

Develop product capabilities that help users create, modify, deploy, and manage software more effectively with AI.

Translate ambiguous technical possibilities into clear product direction, milestones, and success metrics.

Represent user needs across developer experience, enterprise administration, safety, security, and usability.

Help establish the quality, trust, and operational standards needed for AI-assisted software creation at scale.

You might thrive in this role if you:

• Have 5+ years of experience across product management, software engineering, technical leadership, founder/operator roles, or equivalent hands-on product-building experience.
• Have a software engineering background or meaningful hands-on experience building and shipping production software.
• Are comfortable discussing system design, APIs, authentication, storage, deployment, observability, reliability, and enterprise requirements with engineering teams.
• Have a strong product judgement and can turn technically complex systems into simple useful user experiences.
• Are excited by developer tools, AI assisted coding, DevOps, infrastructure, and the future of software development.
• Can operate from first principles in ambiguous, fast moving environments.
• Have experience building products for both individual users and enterprise customers.
• Are highly collaborative and can align engineering, research, design, safety, security, and business stakeholders around clear product priorities.
• Care deeply about craft, reliability, trust, and making powerful technical systems accessible to broad audiences.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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