Residential Director at Open Doors Central in Louisville, KY

OVERVIEW

The Residential Director will supervise the Residential Managers (RMs) and be the administrative contact for Family Home Provider (FHPs) contractors for the company. The Residential Director shall adhere to the Supports for Community Living Regulations regarding Director Support Professional (DSP) supervision.

ESSENTIAL FUNCTIONS

1. Build collaborative relationships with other SCL agencies to help ensure quality and continuity of care across service settings.
2. Act as the primary contact for the resident's family or guardian when the FHP and the assigned residential manager are unavailable.
3. Assist FHPs and the assigned Residential Managers to ensure person-centered residential care is provided, considering what is important to and for the resident.
4. Request reassessment of a resident if they experience a chronic (3 months or longer) increase in care needs to determine if needs have changed as reflected in a revised person-centered service plan. Any increase in funding based on assessed needs shall be used to provide additional support. The residential Director is responsible for reporting to DDID once the resident has returned to the previous status so that the residential level can return to the previous status.
5. Conduct bimonthly visits to the home to review:
6. In-home checklist completed within 48 hours of house check to include:
7. Fire extinguishers are in the home and are functional
8. Smoke detectors in every bedroom and functional
9. Smoke detectors in strategic locations and functional
10. The evacuation plan indicates exits of the home
11. The Level of Supervision is being met
12. Behavior Plans (if applicable) are being followed
13. Rights Restrictions (if applicable) are being followed
14. No restrictive measures without due process
15. Medications are matched with label, script, and MAR for accuracy
16. Maintain RM binder for compliance/relevance:
17. Participant Summary
18. Person-Centered Service Plan
19. Photo (recognizable)
20. Consent for Emergency Treatment
21. Allergy Alerts
22. Behavior Support Plan, if applicable
23. Rights Restrictions, if applicable
24. Prescription or physician's order for any medication administered at the site
25. Medication Administration Record
26. Current documentation for residential services
27. Monitor critical and non-critical incidents following all KY regulations and company policies.
28. Participate in the On-Call Supervisor rotation
29. Manage the referral acceptance process
30. Address conflict resolution with team members and stakeholders
31. Supervise Residential Managers and assist with their duties if they are unable to attend to them.
32. Complete annual evaluations of any FHPs on their caseload and all Residential Managers.
33. Track all LOC documentation and ensure it is uploaded into the electronic file.
34. Other duties as assigned related to managing FHP residential programs and services.

SUPERVISORY RESPONSIBILITY

• Provides supervision of up to 10 staff.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

• Primary activities are conducted within a well-lit, climate-controlled office.
• Ability to sit for extended periods of time and possess the normal range of body motion.
• Occasional trips to client/prospect locations, conferences or company meetings require outdoor travel and potential exposure to unpleasant weather.

EDUCATION AND/OR EXPERIENCE

• Applicant must be 18 years of age or older and have a high school diploma or GED.
• Two (2) years of experience supporting persons with DD and completing a supervisory training curriculum approved by DDID.
• Displays strong communication and interpersonal skills, encompassing self-awareness, self-management, social awareness, and relationship management.
• Utilizes discernment and critical thinking to resolve discrepancies and problems, exercising sound judgment and involving appropriate parties in decision-making.
• Possesses an understanding of general business and office terminology and basic knowledge of personnel policies, procedures, and employment laws.
• Demonstrates intermediate proficiency in MS Office Suite products/programs, including the ability to compose routine correspondence and reports.
• Ability to navigate Medicaid Waiver Management Application (MWMA) for incident reporting and Letter of Credit (LOC) documentation
• Relates effectively to individuals across all levels and demonstrates teamwork by sharing responsibilities.
• Handles unique situations professionally.
• Exhibits strong planning, organizing, and prioritizing abilities, focusing on efficiency and multitasking.

Other requirements

• A clear state police criminal record check is required for any state in which the person has resided in the past year. If any prior convictions for offenses outlined in KRS Chapter 17.165 (1)-(3) or a prior felony conviction, contract work will not be offered. Additionally, annual background checks may be required.
• Maintains a valid state driver’s license.
• Embrace and commit to the mission and values a VersiCare Group company.