Guest Services | Part-Time | Ovintiv… at Oak View Group · Dawson…

Overview The Guest Services staff are an essential part of events at the Ovintiv Events Centre. They perform key roles such as ticket scanning, ID checking, ushering, and wristbanding. This role pays an hourly rate of $18.75 CAD. Benefits for part-time roles: pension matching. This position will remain open until December 25, 2026. Responsibilities Provide excellent customer service to ensure guests have a great fan experience Become familiar with ticketing, seating locations, procedures, and building policies Ensure areas are safe for patrons and staff Perform ID checks of patrons to ensure they are of legal drinking age Anticipate and correct any trouble situations in your area Handle and respond to any guest complaints or issues Perform written event summaries after each shift Assist with housekeeping items during and after events Perform other duties and responsibilities as required Qualifications Experience in customer service is an asset Must be friendly, courteous, and polite with a positive attitude Ability to stand for extended periods of time Confident working independently or as part of a team Must have a flexible schedule that allows for evening and weekend work Comfortable working in an environment where alcohol is served Comfortable working in an environment that is often loud, dark, and crowded Must complete an online orientation and in-person training session