Food Service & Hospitality Assistant… at Oak View Group · Charleston

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Overview

The Food Service & Hospitality Assistant position with OVG at Credit One Stadium will give you hands-on industry experience while introducing you to career opportunities in hospitality, event management, food service, and sales. You will be working at the premier Sports and Entertainment venue of South Carolina, in the culinary capital of the South in Charleston on Daniel Island. For this position you will work in one of four major areas of the operation: Administration, Concessions, Premium (VIP Club, Suites, Catering, Special Events), or Fan Experience. You will work closely with the General Manager and supervisors in these departments.

This role pays an hourly rate of $15.00 - $18.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until February 12, 2027.

Responsibilities

• Assist in the development and execution of customer service programs and fan engagement initiatives.
• Support the administration and analysis of guest satisfaction surveys to enhance the overall guest experience.
• Help hospitality areas and event operations, including VIP events and backstage catering.
• Coordinate and support tournament special events and premium guest experiences.
• Contribute to delivering a positive and memorable fan experience throughout all venue events.
• Maintain inventory levels through stocking, product tracking, and inventory reconciliation.
• Assist with staff check-in and check-out procedures during events and operations.
• Support basic programming, operation, and management of the venue's Point of Sale (POS) system.
• Collaborate with operations and hospitality teams to ensure efficient event execution and service delivery.
• Communicates in a positive, respectful manner to both internal and external guests.
• Builds and maintains knowledge of food and beverage offerings to ensure all questions are answered appropriately and accurately.
• Performs other special projects and duties as assigned.

Qualifications

• High school diploma or GED.
• Ability to work in a high-energy and demanding environment.
• Must be able to work a flexible schedule and extended hours, including late nights, weekends, and holidays.
• Strong organizational and communication skills.
• Maintain a professional and tidy appearance at all times.
• Ability to communicate with team members, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Must acquire and maintain a valid Health Food Handlers Card, Alcohol Awareness Certification, Cash Handling, and other required compliance trainings.
• Motivated individual interested in Sports & Entertainment Venue Hospitality.
• Proficient with Microsoft Office Word, Outlook, Excel, and PowerPoint.
• Ability to multitask and handle multiple assignments.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.