Food Runner, The Founder's Room |… at Oak View Group · Baltimore

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Overview

The Food Runner, The Founder's Room is responsible for delivering food from the kitchen to guests, verifying order accuracy and presentation, supporting servers, and maintaining efficient communication between the kitchen and service teams. The ideal candidate is organized, attentive, and comfortable working in a fast-paced entertainment and hospitality environment. Food Runners play a key role in connecting the kitchen and front-of-house teams, ensuring food is delivered promptly, accurately, and with the presentation expected in a premium environment.

This role pays an hourly rate of $15.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until December 31, 2026.

Responsibilities

• Deliver food orders promptly and accurately from the kitchen to the appropriate tables or service areas.
• Verify food items, modifications, and presentation before delivering orders.
• Communicate clearly with kitchen staff, servers, and management to ensure smooth service.
• Assist servers in providing timely and attentive guest service.
• Maintain knowledge of menu items and be able to identify dishes and communicate basic ingredient information.
• Notify the appropriate team member of guest allergies, special requests, or order discrepancies.
• Maintain clean, organized, and presentable service stations and food-running areas.
• Assist with clearing tables and resetting service areas as needed.
• Follow all food safety, sanitation, and proper food-handling procedures.
• Handle plates, trays, and service equipment safely and professionally.
• Support kitchen and front-of-house operations during high-volume service periods.
• Assist with opening duties, closing duties, and event setup as assigned.
• Maintain a professional appearance and courteous demeanor when interacting with premium guests.

Qualifications

• Previous food running, serving, restaurant, or hospitality experience is preferred.
• Strong attention to detail and commitment to order accuracy.
• Excellent communication and teamwork skills.
• Ability to work efficiently under pressure in a fast-paced environment.
• Ability to carry trays and food items and remain on your feet for extended periods, with or without reasonable accommodation.
• Dependable, punctual, and organized.
• Commitment to food safety, cleanliness, and professional service standards.
• Must meet applicable food safety and training requirements for the position.
• Part-time shifts may include evenings, weekends, holidays, and scheduled entertainment events. Availability during peak service periods is important.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.