Culinary Premium Supervisor | Part-Time… at Oak View Group · Hamilton

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Culinary Premium Supervisor is a key member of the culinary team, responsible for assisting in managing all aspects of culinary operation. This role demands a passionate and experienced culinary professional with strong leadership skills, a keen eye for detail, and the ability to thrive in a fast-paced, high-pressure environment. The Culinary Premium Supervisor will help oversee kitchen operations, food production, and the stewarding department; lead staff; and ensure consistent delivery of high-quality food across all TD Coliseum food service areas and in Catering, Clubs, and Premium Areas.

This role pays an hourly rate of $26.00 CAD and is tip eligible.

Benefits for Part-Time roles: Pension matching.

This position will remain open until December 4, 2026.

About the Venue

TD Coliseum in Hamilton, ON—$280 million renovation. The project will transform the facility into an 18,000-seat capacity venue with a reimagined facade, premium seating, enhanced acoustics, improved sightlines, upgraded concourses, optimized clubs and suites, and artist lounges. The newly modernized venue will join a rapidly growing southwestern Canadian marketplace with the ability to accommodate larger shows alongside Toronto’s Scotiabank Arena. Opened Fall 2025.

Responsibilities

• Provides a two-way line of communication between premium BOH & FOH during events, expediting food to events.
• Enforces sanitation and quality controls of food standards for the culinary department.
• Ensures all kitchen guidelines are always followed by the team.
• Assist in tracking and maintaining food and labor cost goals set by the Executive Chef.
• Coordinate with the suite attendants to ensure maintenance of all equipment, event setups & breakdowns are in line with event needs.
• Approach all encounters with guests and employees in a friendly and service-oriented manner.
• Always comply with company standards and regulations to encourage safe and efficient facility operations.
• Have thorough working knowledge of menus and preparation skills required to produce food according to facility standards.
• Ensure the completion of necessary food and station preparations prior to events to ensure that guests are served promptly and efficiently.
• Supervise and assist in the food preparation for Catering, Concessions, and Commissary Kitchen as well as other departments as required, following specifications of Banquet Event Orders.
• Assist with menu development for the ala carte, catering, and premium menus, and any other special request by Executive Chef or Management.
• Maintains the “Clean as You Go” policy.
• Responsible for maintaining the sanitation and cleaning schedule of the kitchen.
• Keeps all storage areas neat, orderly, and clean.
• Responsible for cleanliness and sanitation of individual work areas and kitchens, including equipment, counters, tools, waste areas, etc.
• Supervise and assist with the breakdown of commissary kitchens/concession stands/concession spaces and kitchen lines, ensuring proper storage of food and equipment at the end of each meal period following food safety and sanitation regulations.
• Supervise and coordinate kitchen staff, ensuring efficient workflow and adherence to recipes and standards.
• Carries out supervisory responsibilities in accordance with company policies and procedures.
• Interact with members/guests professionally, helping them with changes and last-minute requests as needed.
• Performs other duties as assigned

Qualifications

• 2-3 years of experience in a supervisory or similar role, preferably in a high-volume environment such as a stadium, hotel, or large restaurant.
• Strong knowledge of culinary techniques, food safety, sanitation practices, maintaining food safety, sanitation, and standards set by the company and the local health department.
• Proven ability to supervise and motivate teams.
• Excellent organizational and time-management skills.
• Ability to work in a fast-paced and demanding environment.
• Strong communication and interpersonal skills.
• Proficiency in kitchen management software is a plus.
• Ability to undertake and complete multiple tasks in a fast and organized manner.

Skills and Abilities:

• Ability to use and maintain basic food service and kitchen equipment.
• Ability to train others in the use of basic food service and kitchen equipment.
• Strong analytical and mathematical skills in relation to the culinary profession and the food and beverage industry.
• Ability to quickly identify problems and resolve them Excellent organizational and planning skills.
• Strong customer service skills.
• Ability to work with limited supervision.
• Ability to interact with all levels of staff, management, and peers.
• Ability to be creative with food presentations and maintain a quality product. Ability to create unique dining experiences.
• Ability to maintain local health codes and sanitation.
• Must be able to attend F&B meetings, premium meetings, and lineups.
• Ability to rectify, practice service recovery, and address any complaints as soon as possible.
• Ability to work hours as dictated by the event schedule, including nights, weekends, holidays, and longer hours as required.

Other Qualifications:

• Proficient with Microsoft Office, Excel, and other software related to the job.
• Food Safety and Smart Serve Certification required.
• Red seal certification is an asset.

Physical Demands:

• Must be able to stand and walk for extended periods.
• Must be comfortable working in hot and cold environments.
• Ability to lift and/or move heavy objects regularly.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.