Concessions Grab & Go Attendant |… at Oak View Group · Baltimore

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Overview

We are looking for energetic and reliable Concessions Grab & Go Attendants to support concessions operations across multiple locations at CFG Bank Arena, ensuring a smooth and efficient guest experience during events. As a Concessions Grab and Go Attendant, you will be responsible for the sale of self-serve items at Grab and Go Market locations. Preparing and pouring beverages when applicable and serving them to guests. Ensuring quality presentation of products and equipment. Must be able to maintain excellent attendance in accordance with the attendance policy.

This role pays an hourly rate of $16.00 and is tip eligible.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until October 30, 2026.

Responsibilities

• Responsible for maintaining stock and supply levels and communicating low-stock items to the Concessions Manager(s).
• Responsible for transporting products whenever necessary.
• Listening and responding to customer requests or concerns.
• Troubleshoots basic machine issues.
• Responsible for maintaining a clean and organized workspace, including but not limited to disposal of garbage.
• Serve beverages to guests, including alcoholic beverages, responsibly.
• Check guest’s ID in accordance with state/federal regulations to verify the minimum age requirement for the purchase of alcoholic beverages.
• Abide by arena guidelines for pouring beverages.
• Communicate with employees, co-workers, volunteers, management staff, and guests in a clear, business-like, and respectful manner that focuses on generating a positive, enthusiastic, and cooperative work environment.
• Maintains sanitation, health, and safety standards in work areas.

Qualifications

• High school diploma or equivalent preferred.
• Three or more months’ experience in the food service industry preferred.
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Possess a valid food handling certificate and alcohol service permit if required by state and federal regulations.
• Must be able to operate POS.
• Excellent interpersonal skills & a friendly, positive attitude with co-workers, managers, volunteers & guests.
• Able to stand and walk for extended periods during events.
• Able to reach with hands and arms, sit, walk, stoop, kneel, and crouch.
• Must be able to lift heavy objects.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.