Product Owner at O and P Digital Technologies in Florida

JOB TITLE: Product Owner

EMPLOYER: O&P Digital Technologies LLC dba OPIE Software

DEPARTMENT: Product Management

REPORTS TO: Department Director

SUMMARY: The Product Owner is responsible for delivering value to the OPIE market by identifying development needs and prioritizing work for the Scrum team. This role requires commitment to the Scrum team as well as active engagement with the market and/or customer. The role requires collaboration with Business Owners, customer facing stakeholders, and a cross functional technical team. The role requires agile software processes, data-driven development, and responsible experimentation. The role requires working in cross-functional teams and identifying the critical questions first, delivering robust answers quickly and letting those results guide the next set of questions. With strong interpersonal skills and happy working in a team environment. Understand OPIE and its competitors.

DUTIES AND RESPONSIBILITIES:

People:

• COACHES in lean-agile, Kanban/Scrum, RAD and other operational excellence framework with the development team
• Defines Acceptance Criteria for user stories in collaboration with the team
• Describes Business Value and priority during Sprint Planning
• Accepts or rejects sprint deliverables in Sprint Review and throughout sprint
• Attends daily standups to understand team progress and answer questions for the development team
• Demos delivered Working Software Increments to commercial teams and Business Owners
• Commits to continuous improvement with the team through a process of Sprint Retros and focusing on improvement

Process:

• OWNS the Product Backlog
• Prioritizes the product/project backlog according to business value and technical needs
• Maintains the product backlog with features, improvements, and requests
• Refines the backlog daily through a process that includes talking with commercial stakeholders
• Writes user stories that describe business needs, educational value, and technical acceptance criteria
• Refines the backlog with the Scrum team including recording priority and size estimations for backlog items
• Works with the Scrum team to break down epics and large stories into deliverable increments
• COLLABORATES to unite the commercial needs and development priorities
• Collaborates with the Business Owners, market/customers, and/or commercial teams to define development priorities
• Communicates with the Scrum team throughout the sprint to provide clarification and information as needed
• Communicates with the commercial teams (Sales, Marketing, Customer Support, Product Training) to understand product uses and needs
• ROADMAPS to determine product release dates
• Coordinates with Business Owners to determine product roadmap and critical release dates for delivering business value
• Guides release planning to ensure value is being delivered
• Monitors backlog to estimate release dates for features and improvements
• Communicates release to customer facing teams
• Plans to deliver a valuable increment each iteration

Technology/Domain:

• Learn the existing technology and domain that the team works with on a daily basis to be better engaged in important team discussions
• Ensure there is a process to share knowledge in order to develop and maintain a well-rounded cross functional team.
• Performs other related duties as assigned by management.

SUPERVISORY RESPONSIBILITIES:

• This job has no supervisory responsibilities.

QUALIFICATIONS:

• Bachelor's Degree (BA) from four-year college or university in Computer Science, Information Systems, Business or related discipline preferred; or one to two years of related experience and/or training, or equivalent combination of education and experience.
• Working knowledge of collaboration tools and agile methodologies. JIRA preferred.
• Good knowledge of Identity Management, Directory Services (LDAP, AD), corporate networks, and SaaS security
• Knowledge of all phases of SDLC
• Working knowledge of collaboration tools and agile methodologies
• Exposure to Enterprise Architecture artifacts and philosophy
• Certificates, licenses, and registrations required: certified product owner preferred
• Computer skills required: ERP Software; Contract Management Systems; Development Software; Human Resource Systems; Inventory Software; Microsoft Office Suite.
• Ability to exercise due diligence when assessing operations issues and proposing solutions leveraging technology and processes
• Ability to look at the big picture, speculate and conceptualize outcomes and identify trends
• Excellent communication (written and verbal) and interpersonal skills
• Self-motivated, proactive and advocate of continuous learning and improvement
• Quick learner, adaptive, and ability to develop an understanding of information systems and processes
• Ability to interact with other departments and business users who are not as technical in nature
• Ability to understand system functionality, process, and architecture at a technical and business level
• Ability to handle heavy workloads, facilitate the activities of dynamic workgroups, and work through tight deadlines
• Enthusiasm for analysis, process improvement and problem solving
• Ability to be a strong servant leader and provide agile team leadership
• Ability to prioritize strategic initiatives
• Ability to intensely collaborate and build relationships with team members, resolving conflict when necessary

COMPETENCIES:

• Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
• Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
• Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
• Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
• Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
• Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
• Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
• Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
• Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
• Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
• Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
• Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
• Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
• Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
• Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
• Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
• Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
• Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
• Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
• Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
• Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
• Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
• Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
• Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
• Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Occasionally required to stand
• Occasionally required to walk
• Frequently required to sit
• Frequently required to utilize hand and finger dexterity
• Occasionally required to climb, balance, bend, stoop, kneel or crawl
• Frequently required to talk or hear
• While performing the duties of this job, the noise level in the work environment is usually quiet
• The employee must occasionally lift and/or move more than five (5) pounds
• Specific vision abilities required by this job include: Close vision; Distance vision; Color vision; Peripheral vision; Depth perception and ability to adjust focus

Pay: $60,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: Remote