Collections Specialist at Northwest… · 01 Eagan…

Northwest Respiratory Services is currently looking for a Collections Specialist for our billing office located in Eagan, MN. This individual is responsible for preparing complete, accurate and compliant billing, follow up with nursing home customers and/or patients to resolve and collect open balances in a timely manner.

Essential duties and responsibilities include the following (other duties may be assigned):

• Communicate with clients regarding outstanding invoices, resolve billing disputes, and negotiate payment terms when necessary.
• Document all collection activities and maintain accurate records
• Review customer payments for accuracy, post payments to customer accounts, and general ledger.
• Receive customer inquiries, evaluate, coordinate, and resolve customer issues.
• Prepare, review, and evaluate collection reports. Make decisions regarding payment terms and suspensions of service.
• Prepare Monthly Bad Debt Report.
• Take customer service calls regarding billing and collections.
• Coordinate with Billing, Sales and Service Teams to resolve customer issues.
• Work all denials/correspondence
• Work and Complete your Task List, Emails and Voicemails daily
• Work Aged Receivables
• Identify corrections that need to be made to accounts
• Review, understand and refer to all medical policies as necessary for your assigned payers to ensure compliant billing

Qualifications

Key Qualifications:

• High School diploma or general education degree;
• Medical terminology/billing experience required;
• Employment with a previous HME company is preferred;
• Computer data and order entry experience
• Ability to speak and communicate well with clients and employees.
• Ability to add, subtract, multiply, and divide in all units of measure.
• Ability to work independently, organize and manage multiple priorities with little supervision, and process orders in a timely, accurate manner
• Actively promotes and personally observes all safety and security procedures, and uses all equipment and materials properly
• Be flexible and adaptable.

We Offer a Competitive Benefits Package Including:

• Medical, Dental, and Vision insurance
• HSA & FSA options
• 401(k) retirement plan w/ company match
• Short-term Disability insurance
• Company-paid Long-term Disability and Basic Life insurance
• Voluntary Life, Accident, and other supplemental insurance
• Paid holidays
• Vacation and Sick time
• Learning and development opportunities

We look forward to seeing your application and the opportunity to speak with you further!

Northwest Respiratory Services is a privately held, regional leader in the respiratory product and service industry. We proudly serve patients in their own homes, assisted living facilities, skilled nursing facilities, and veterans receiving care from the VA Hospital. Since 1976, we have been a trusted partner, dedicated to the highest standard of care at the best possible value.

Northwest Respiratory Services is an EEO Employer – M/F/Vets/Disabled

Salary Range

$20.00 - $22.00 Hourly