Staff Associate at Northstar Memorial Group in California

Our Mission: Care. Comfort. Plan. Skylawn Memorial Park and Funeral Home is looking for a Staff Associate to join our team in Half Moon Bay, CA where we offer a passionate and purpose-filled work environment. Our Staff Associates are responsible for assisting funeral directors with events, helping to maintain the facility appearance, and providing information in a compassionate and professional manner to our client families. Your work is the foundation of our ability to supply a source of support, guidance, and direction to client families before, during, and after the loss of a loved one. We provide our staff with strong local, regional, and home-office support so that they focus on what matters: serving our client families. Responsibilities Collaborate with funeral directors with events held on-site, including services and arrangement conferences Establish and maintain strong business relationships with families Always maintain reverence and respect for the deceased Assist in preparing the memorial area for the family before the services start Ensure that flowers and other memorabilia are returned to the family after services Answer customer inquiries professionally, either by phone or in person Qualifications 1 year of experience in customer service preferred Experience handling difficult situation Compensation: $24-$26/hr. Benefits Medical, Dental, and Vision Insurance Life Insurance Disability Coverage Employee Assistance Program (EAP) 401(k) Retirement Savings Plan Skylawn Funeral Home has been a trusted source of care and support for Bay Area families since 1957. Known for its commitment to compassionate service and personalized memorial experiences, our team helps families honor loved ones in meaningful ways while providing comfort, guidance, and peace of mind during life's most important moments. With a deep dedication to dignity, respect, and excellence, we take pride in serving a diverse community and helping families create lasting tributes that celebrate life and legacy. Joining our location means becoming part of a respected tradition of service and a team committed to making a meaningful difference every day. Skylawn Memorial Park and Funeral Home is part of the NorthStar Memorial Group family of properties. Voted one of 2026’s USA Today Top Workplaces, NorthStar Memorial Group is a privately held company that offers opportunities for growth with a broad network of support, while keeping the intimacy and personal impact you have at an independently owned property. We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.