Photographer Manager at Nordy Photography in Minneapolis, MN

Nordy Photography is a real estate media company that helps builders and agents stand out with high-quality visuals that sell homes faster and make brands look amazing. We provide a full suite of services—from stunning HDR photography and drone footage to Matterport tours, videos, virtual staging, and more.

What makes us different?

We’re not just another media vendor. We act as an extension of our clients’ teams—offering fast turnaround, custom packages, seamless booking, and ridiculously responsive support. Our systems are dialed in, our team is built for builders, and we genuinely care about making the entire process easy and enjoyable.

The Photographer Manager is a hybrid role that mixes leadership, training, recruiting, standards, and field support. You’ll be the go-to person who keeps sales, ops, and photographers aligned, so what we promise is exactly what gets delivered (every time).

A core part of this role is reviewing media and coaching photographers to make sure everything matches Nordy’s spec guides and any partner-specific requirements. You’ll be looking at:

• Overall media quality (photo + video)
• Equipment choices + camera settings
• Angles, composition, and consistency
• Editing quality and alignment with Nordy standards

This role is equal parts coach, systems-builder, and quality control—and you’ll also jump into the field when needed (typically ~2 days/week, more during peak season or coverage gaps).

What You’ll Be Doing – A Day in the Life

Field Work & Photography (≈2 days/week)

• Shoot all types of media — residential, builders, drones, Matterport tours, and videos.
• Troubleshoot technical issues on-site when needed, supporting the operations team with cameras, lighting, drones, or Matterport setups.

Training & Onboarding (Virtual)

• Interview, vet, and help onboard new photographers.
• Develop and update virtual training materials (videos, guides, quizzes) accessible anytime by photographers.
• Assess trainee readiness and certify them before they go live.
• Create new training content as we add partners or products, and refine existing materials as needed.

Quality Assurance & Feedback

• Review all delivered media to ensure it follows Nordy’s spec guides and partner-specific standards.
• Check for:
• Overall media quality
• Equipment selection and camera settings
• Shooting angles and composition
• Consistency and quality of editing by the post-production team
• Provide direct, actionable feedback to photographers.
• Flag issues and make decisions about reshoots when needed.
• Initially, review work daily to bring existing photographers up to standard; later, focus on new hires, new partners, and occasional spot checks.

Process & SOPs

• Maintain, update, and create SOPs for all Nordy services.
• Document both general Nordy standards and client-specific requirements.
• Train photographers on updated SOPs and translate lessons learned into improved processes.

Management

• Directly manage a team of contract photographers, handling performance evaluations, corrective actions, and hiring recommendations.
• Provide 1:1 virtual coaching and guidance to support growth and alignment with Nordy standards.

Communication & Liaison Work

• Act as the bridge between sales, operations, and photographers.
• Support operations in troubleshooting internal issues and occasionally weigh in on client-related questions if needed.
• Promote a positive, solutions-oriented culture with photographers and the broader Nordy team.

Who You Are

• Experienced real estate photographer (3+ years) with strong technical mastery, including drones (licensed), drone video, Matterport, and exposure/bracketing skills.
• A natural coach and teacher who can find different ways of explaining concepts clearly, verbally, visually, and in writing.
• Process-minded and detail-oriented; capable of turning complex workflows into clear, step-by-step SOPs.
• Calm under pressure, constructive with feedback, and a positive influence on peers.
• Strong communicator who can advocate for clients while protecting Nordy’s standards.
• Growth-minded and curious, always staying up to date on industry trends and best practices.

Success Metrics

• Fewer errors, reshoots, and editing revisions.
• Faster onboarding and ramp-up for new photographers.
• Consistent quality across markets and services.
• Clear alignment between client expectations, sales promises, and delivered media.
• Photographers feel supported, trained, and confident working with Nordy.
• Training tools and SOPs scale seamlessly as Nordy grows.