(French-speaking) Customer Experience Associate… at Nexusbal · Lisbon

Are you an French speaker looking for an exciting opportunity abroad? We are hiring French Customer Service Representatives to join an international team supporting a global client. This role offers the chance to work in a dynamic, multicultural environment while developing your customer service skills.

🔹 Key Responsibilities:

✅ Handle inbound customer inquiries via phone, email, and chat.
✅ Assist with product information, troubleshooting, and issue resolution.
✅ Deliver excellent customer service while ensuring a positive customer experience.
✅ Follow up on customer requests and escalate issues when necessary.

📝 Requirements:

✔️ Fluent French (C1/C2)
✔️ Good English communication skills (B2)
✔️ Excellent problem-solving and communication skills
✔️ Willingness to relocate to the Portugal

✔️ European Passport, no sponsorship provided
✔️ Previous customer service experience is a plus but not mandatory

💼 What’s Offered:

💰 Competitive salary and performance-based incentives
✈️ Relocation package to support your move to the Portugal
📚 Full training provided
🌏 Opportunity to work in an international environment with career growth potential