Loss Prevention Officer at Next in South Ockendon, England, GB

Location: Ockendon Warehouse

Shift Pattern: 12 hour shifts - Days, nights including some weekends

The role

The Loss Prevention team is at the heart of our large-scale distribution operation, ensuring our sites remain safe and secure around the clock. As a Loss Prevention Officer, you’ll be the frontline of our security, protecting our people, stock, and vehicles across a 24/7 environment. Working closely with your Loss Prevention Manager and site colleagues, you’ll play a vital part in maintaining a professional and secure atmosphere. At NEXT, we’ll provide you with the necessary support and training to get you up to speed, ensuring you have the confidence to manage everything from site access to incident reporting.

What you'll take on

• Secure the site: Monitor access for all staff, visitors, and contractors, ensuring only authorised personnel are on-site.
• Protect our assets: Conduct thorough searches of people and vehicles to deter theft and keep stock loss to an absolute minimum.
• Monitor systems: Oversee CCTV, fire, and intruder alarm systems, responding quickly and effectively to any alerts.
• Manage logistics: Control the entry and exit of delivery vehicles and loads, ensuring all movements are logged and secure.
• Handle incidents: Respond to security situations in a calm, professional manner, producing detailed reports and statements for the management team.
• Communicate risks: Work proactively with your Loss Prevention Manager to identify and report any potential security threats or operational risks.

What you'll bring

• A proactive mindset: You have a "can-do" attitude and the initiative to stay one step ahead in a fast-paced warehouse environment.
• Excellent communication: You can build great working relationships with colleagues and visitors, and you're able to deliver information clearly and professionally.
• Composure: You stay calm under pressure and have the confidence to handle difficult situations or conflict with a level head.
• Flexibility: You’re an enthusiastic team player who is happy to adapt to the needs of a 24/7 operation.
• Reliability: You take pride in being organised and dependable, ensuring the safety of our site is never compromised.

Please note: This role is subject to DBS and credit checks. You can find comprehensive information regarding spent and unspent convictions on the official government website:gov.uk/tell-employer-or-college-about-criminal-record.

About the Team

• Sharesave scheme
• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• Generous bonus scheme for many roles
• Restaurants with great food at amazing prices
• Access to fantastic discounts at our Staff Shops
• Free on-site parking
• 10% off most partner brands & up to 15% off Branded Beauty
• Hot deals and exclusive offers from over 3,500 retailers through our online benefits platform
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Grow and develop on the job whilst gaining a qualification
• Support Networks - Access to Network Groups to empower and celebrate each other

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email Recruitmenthelpdesk@next.co.uk (please include 'Workplace Adjustments' in the subject line), or call us on 01977 327 900 and leave a voicemail.

About the Company

You know Next, but did you know we’re a FTSE-100 retail company employing over 44,000 people across the Next group. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 450 stores, plus the Next Online and it’s now possible to buy on-line from over 80 countries around the world! So we’ve gone global!