Level 1 Security Systems Technician at New Age Group · Concord

About New Age Group
For more than 25 years, The New Age Group has delivered security and technology solutions for residential, commercial, industrial, institutional, and multi-residential clients. Our expertise includes access control, video surveillance, intrusion alarms, ULC inspections, structured cabling, fiber optics, intercom systems, networking, and integrated technology platforms. We are committed to delivering high-quality workmanship, innovative solutions, and exceptional customer experiences. Our technicians work with leading manufacturers and technologies while benefiting from ongoing training, certification programs, and clearly defined career progression opportunities.

Position Summary
The Level I Technician is responsible for the installation, maintenance, testing, and servicing of security, surveillance, structured cabling, and access control systems under established New Age standards and procedures.

This role requires a technician capable of working independently on standard installations while maintaining company quality standards, safety requirements, and customer expectations.
The successful candidate will have strong installation skills, excellent attention to detail, and a commitment to workmanship excellence.

Primary Responsibilities
Structured Cabling
Install and maintain:

• Belden Cat6 Cabling
• Belden Cat6A Cabling
• Belden Cat6A Shielded Cabling
• Belden Phantom Shielded Cabling
• Telecommunications room cabling
• Network cabling infrastructure
• Device cabling and patching

Perform:

• Cable terminations
• Cable testing and certification
• Labeling and documentation
• Quality inspections

Structured Cabling Infrastructure
Install:

• J-Hooks
• Basket Tray
• Ladder Tray
• Cable Support Systems
• Firestop Systems
• Bonding and Grounding Components

Demonstrate:

• Proper cable dressing techniques
• Professional cable management
• Compliance with New Age installation standards

Fiber Optics

• Install fiber optic cable
• Install armored fiber cable
• Terminate fiber optic cable
• Perform basic fiber testing
• Assist with troubleshooting fiber systems

Surveillance Systems
Install and service:

• Axis Fixed Cameras
• Axis PTZ Cameras
• Axis Multi-Sensor Cameras
• Axis Intercom Systems

Perform:

• Device mounting
• Camera positioning
• Camera configuration
• Acceptance testing
• Surveillance maintenance inspections

Intrusion Systems

• Mount alarm panel enclosures
• Install backup batteries
• Install power supplies
• Terminate zones
• Terminate keypads
• Install communication modules
• Label field wiring
• Assist in system testing
• Perform alarm panel commissioning

Access Control Systems

• Mount control panels
• Install power supplies
• Terminate readers
• Terminate door contacts
• Install REX devices
• Install locking hardware
• Perform door testing
• Complete system commissioning
• Perform access control maintenance work

Conduit & Pathways
Install and support:

• EMT
• FMC
• LFMC
• RMC

Perform:

• Measuring and bending EMT
• Installation of supports
• Wire pulling
• Connector installation

Documentation
Complete:

• Service reports
• Cable certification reports
• As-built drawings
• Device labeling
• Panel schedules
• Customer onboarding documentation

Required Qualifications
Experience

• 2+ years of security, low-voltage, electrical, or structured cabling experience
• Experience installing commercial security systems
• Experience with structured cabling installations
• Ability to read drawings and floor plans

Technical Requirements
Level I Technicians are expected to have competency in:

• ATC Certification
• EMT Installation
• Alarm Rough-In
• Cable Support Systems
• Cat6A Structured Cabling
• Fiber Installation
• Axis Camera Installation
• Alarm Panel Termination
• ULC Fire Alarm Inspections
• Surveillance Maintenance
• Access Control Maintenance

Required Certifications

• Working at Heights
• WHMIS
• Valid Ontario Driver's License
• Ability to obtain site security clearances when required

Preferred Certifications

• ATC Certification
• Axis Training
• Lift Certification
• First Aid / CPR
• Manufacturer Certifications

Safety Responsibilities
All technicians must:

• Follow New Age Health & Safety policies
• Maintain PPE requirements
• Follow Working at Heights procedures
• Conduct Job Hazard Assessments
• Complete vehicle inspections
• Maintain company vehicles
• Maintain tools and equipment
• Keep worksites clean and organized

Required certifications include:

• Working at Heights
• WHMIS
• Aerial Lift (Scissor Lift)
• Aerial Lift (Boom Lift)

Quality Standards New Age maintains strict installation standards.

Career Growth Opportunities
New Age provides a defined advancement path:
Apprentice → Labourer → Technician I → Technician II → Senior Technician → Lead Technician
Additional manufacturer and ULC certifications are provided through ongoing company training programs.

Compensation & Benefits

• Competitive compensation based on experience
• Company vehicle
• Company mobile phone
• Career advancement opportunities
• Ongoing professional development
• Health and dental benefits (where applicable)

Why Join New Age?

• Industry-leading training program
• Clear career advancement path
• Exposure to enterprise security technologies
• Professional and team-oriented environment
• Commitment to quality, safety, and accountability

Hourly Rate: $35.00
Reports to: Lead Technician/Operations Manager