eContent Expert at Nestle in Portugal

Position Snapshot

Location: Lisbon/Braga (Portugal) Company: Nestlé Business Solutions (NBS) Full-time/Hybrid Work – 2 days per week at the office (aligned with our current Policy) Fluent in English

About us

Nestlé Business Solutions (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions of consumers worldwide. We are a multicultural and diverse team of professionals. We are passionate about digital innovation and driving continuous improvement processes with colleagues across the world.

We are looking for talents who are eager to learn, team player, digitally-savvy, with an entrepreneurial mindset, and who can flourish in a fast-paced, dynamic environment. If this describes you and you are looking to join a business where you can really add value, it is time to consider joining NBS!

At Nestlé Business Solutions (NBS), diversity and inclusion are core values. If you have any special needs, count on us to adapt your position.

Position Summary

The core function of this expert role is to support the Zone Category eBusiness Lead(s) and Markets to drive the implementation and execution of the eRetail Product Content Strategy and help the stakeholders accelerate achieving the objectives/KPIs more effectively and efficiently. The eContent Expert will focus on operationalizing Product eContent production and the Nestlé Operating Models. This job is a fantastic opportunity for the right person who is looking to manage eRetail/eCommerce Content holistically and internationally.

A day in the life of...

• Supports Zone eBusiness Category Lead(s) in developing/implementing the eRetail/eCommerce Content Operationalization strategy, assesses brands and market maturity and builds up Holistic Content understanding in the markets/brands bringing Capability Building when necessary.
• Advocates the implementation and usage of the Nestlé Content Operating Models (Content Services & Content Studio) and Global Solutions (e.g., Content Hub and integrated tools).
• Coordinates the operationalization action plan with the Zone Categorie(s), SBUs and Markets, ensuring timely and quality of execution.
• Supports the Zone Categorie(s) with Product Content localization process following Brand Plans with NBS, markets & SBUs and defines Continuous Improvement Plan with Zone Categorie(s).
• Creates and distributes regular performance reports/best practices outline that offer insights & recommendations.
• Supports the Zone Category team and market teams with capability building, through training sessions and webinars.
• Establishes and rolls out a governance model, processes, and ways of working with the aim of deploying the Product eContent strategy effectively and efficiently in a complex organization.
• Manages and aligns with several stakeholders and must be able to drive change management and execute Zone Category agenda with Markets.

What will make you successful:

• More than 5 years in digital marketing /eBusiness working with Global brands.
• Good knowledge of Digital Marketing.
• Good knowledge of eRetailer/Product Page Content best practices and strategy.
• Project management skills
• Experience with eCommerce/eRetail strategies is a plus.
• Experience with content management tools is a plus.
• Proficient English writing, reading, speaking.
• Proven change management experience.
• Excellent communication skills.
• Team oriented mentality and attitude.
• Ownership, responsibility & adaptability.
• Result oriented.
• Can work independently and predominantly in a remote team.
• Pro-active, self-learner and self-driven.

What we offer:

Here at NBS we care about our Talents and we continuously work to have our teams engaged and our people achieving their best professional performance, without forgetting personal development and work-life balance. Joining NBS Lisbon will bring you:

• Development of expertise in Nestlé’s Shared Solutions Business
• Immersion in a culturally diverse team
• Local and International Exposure
• Flexible working environment
• Engagement and wellbeing activities
• Competitive salary and annual bonus according to your performance
• Meal Allowance Card
• Flex Benefits - At NBS you can chose what benefits are more suitable for you
• Make part of the Nestlé Club and get discount in several partners
• Free coffee (and good coffee) at the office.
• Shop with special discounts for employeesno
• Company equipment according to professional needs
• Medical Support available at the Office
• E-learning courses and training program to get you where you aim to be
• Career progression and possibilities for International Career