Medical Doctor (MD) - Client Medical Educator at NeoWork in Colombia

NeoWork is hiring a Medical Doctor (MD) to join a U.S. personal injury law firm as a Client Medical Educator. You will speak directly with the firm's clients about their injuries and treatment, helping them understand why MRIs and follow-up care matter for their recovery and their case.

NeoWork is a global staffing and operations partner that builds dedicated remote teams for fast-growing U.S. companies. Our teammates work directly inside our clients' teams and tools, while NeoWork takes care of recruiting, HR, benefits, and ongoing support.

Key Responsibilities

• Speak with personal injury clients by phone or video about their injuries and medical treatment options

• Explain clearly why MRIs, diagnostic imaging, and follow-up care matter

• Help clients understand how injuries, treatment, and recovery relate to their case

• Reinforce attorney and paralegal guidance in a medically credible, easy-to-understand way

• Suggest alternative treatment paths when clients are hesitant about a doctor's recommendation

• Work closely with attorneys, paralegals, and the firm's in-house nurse on complex cases

• Document client conversations and outcomes accurately in the firm's case management system

• Medical degree (MD or equivalent) from an accredited medical school

• Excellent spoken and written English, with confidence in client-facing conversations

• Ability to explain medical concepts in simple, clear, and reassuring language

• Comfortable educating and guiding clients in a persuasive but professional way

• Strong rapport-building, empathy, and listening skills

• Interest in working in a legal or personal injury environment, not only clinical care

• Availability to work full-time during U.S. business hours

• Based in Colombia, with a reliable home office setup and stable internet connection

Nice to Have

• Experience in emergency medicine, orthopedics, physical medicine, or radiology

• Familiarity with personal injury, workers' compensation, or medico-legal cases

• Degree from a medical school recognized for U.S. licensing (ECFMG / USMLE)

• Experience in telemedicine or patient education roles

• We offer health insurance for contractors

• Holiday Extra Pay

• The work hours generally align with standard business hours in the US, with some potential flexibility depending on the client's needs.

• This is a 100% home-based position

• We prioritize the mental health of our team members and offer mental health days to support their well-being.

• In addition to the base salary, performance-based incentives are provided.

• There is an annual review and appraisal process in place.

• There are ample opportunities for professional growth and advancement within the company.