Hardy's Holiday Helper ($500 Incentive!) at Nemacolin… · Farmington

Position Summary

Step into the magic of the holiday season as a Hardy's Holiday Helper at Nemacolin!

Each new day in Hardy's Holiday Village is an opportunity to spread cheer. Holiday Helpers are responsible for welcoming guests with a genuine smile, serving delicious cocoa and treats, assisting in various holiday shops, and bringing the festive atmosphere to life. With the help of Santa, Mrs. Claus, and their very merry elves - these whimsical associates help to craft cherished memories for families that will last a lifetime.

This role is perfect for someone who is energetic, personable, and ready embrace the holiday magic alongside a spirited team at Nemacolin.

Exciting Incentive Opportunity: Receive a $500 completion bonus at the conclusion of the season!

Essential Functions

• Welcome & Delight Guests: Greet families with warmth and enthusiasm while providing friendly, attentive, and personalized service throughout their experience.
• Create Memorable Moments: Engage with guests of all ages and help bring the spirit of the holidays to life through genuine hospitality, enthusiasm, and a little festive magic.
• Support Holiday Shops & Experiences: Assist with holiday merchandise, treats, cocoa, activities, and other seasonal offerings while ensuring guests have everything they need for a wonderful visit.
• Enhance the Guest Experience: Share information about seasonal offerings, activities, and special events while identifying opportunities to recommend additional experiences or products.
• Maintain a Beautiful Environment: Keep work areas, displays, service areas, and guest-facing spaces clean, organized, and inviting while following applicable health and safety standards.
• Collaborate with the Holiday Team: Work closely with fellow Holiday Helpers, performers, Santa, Mrs. Claus, elves, and other team members to create a seamless and enchanting guest experience.
• Bring the Holiday Spirit: Embrace the whimsical nature of the role and bring energy, positivity, and excitement to every shift. Our Holiday Helpers are part of what makes the season feel magical!
• Support Special Events: Assist with seasonal events, holiday programming, and other activities as needed throughout the season.
• Pitch In Where Needed: Be flexible and willing to assist with a variety of tasks to help the holiday village operate smoothly and deliver an exceptional guest experience.

Knowledge, Skills and Abilities Required

• Previous hospitality, retail, food service, or guest service experience is preferred, but not required.
• A warm, outgoing personality and genuine enjoyment of interacting with people.
• Excellent communication and interpersonal skills, with the ability to connect comfortably with both children and adults.
• A positive, energetic attitude and enthusiasm for creating memorable guest experiences.
• Strong attention to detail and the ability to multitask in a fast-paced, seasonal environment.
• A professional appearance and the ability to represent the holiday village with warmth, enthusiasm, and polish.
• A willingness to fully embrace the holiday spirit and create a fun, welcoming environment for our guests.
• Dependability, flexibility, and a team-first mindset.

Time Commitment

• This is a temporary employment opportunity.
• Must be able to work from early November through early January.
• Both part-time and full-time opportunities available.
• Flexible availability is required, including the ability to work evenings, weekends, holidays, and special events based on resort occupancy.

Qualifications

• High school diploma or equivalent required; must be at least 18 years of age.
• Previous guest- or customer-facing experience required; hospitality experience preferred.
• Computer literacy and the ability to learn and effectively use property management and other resort systems.
• Fluency in English, with strong verbal and written communication skills.
• General knowledge of the surrounding area and local attractions, or the curiosity and ability to develop that knowledge.
• Ability to work effectively in a fast-paced environment while maintaining composure, accuracy, and service standards.
• Ability to stand for up to eight hours at a time and perform the physical requirements of the role.
• Availability to work varying shifts, including evenings, weekends, and holidays.

This job description is not intended to be a comprehensive list of all duties, responsibilities, or activities associated with this position. Responsibilities may change or be assigned as needed to support operational excellence, business needs, and exceptional guest service standards.

Begin a Meaningful Career at Nemacolin

At Nemacolin resort in Pennsylvania’s Laurel Highlands, foundational roles form the heart of the guest experience and the beginning of many long-term careers. Each day brings the opportunity to learn new skills, build confidence, and contribute to a team that values hard work, kindness, and pride in service. Whether entering hospitality for the first time or continuing a professional journey, the environment encourages growth, connection, and steady advancement.

Associate team members from a wide range of experiences come together to create something exceptional, supported by leaders who provide guidance, recognition, and encouragement along the way. Many leaders within the resort began in hourly roles, building successful careers through dedication, mentorship, and continuous learning.

Growth & Development

• Paid training and structured onboarding
• Hands-on learning and cross-department opportunities
• Clear pathways for advancement and internal promotion
• Recognition through individual and team honors

Benefits & Everyday Perks

• Competitive hourly wages and attractive 401(k) program
• Medical, dental, and vision coverage for eligible associates
• Paid time off and holiday compensation
• Discounted associate meals and uniform services
• Savings across resort dining, retail, spa, and activities
• Exclusive access to The Rec Center, The Market, The Pub, and the Wisteria associate community

A role at Nemacolin opens the door to skill-building, meaningful relationships, and a future shaped through experience and opportunity.

Bring your passion. Grow your career. Create Real Life Magic.

About Nemacolin

A private, family-owned, and woman-owned luxury resort unlike anything else in the hospitality industry, Nemacolin spans more than 2,200 breathtaking acres in Pennsylvania’s Laurel Highlands. Recognized by Forbes Travel Guide, AAA, and Preferred Hotels & Resorts, this four-season destination blends refined hospitality with creativity, craftsmanship, and a spirit of adventure that defines every guest and member experience.

Distinctive accommodations, immersive experiences, and a culture grounded in artistry and service excellence come together to create a setting where guests, members, and associates find inspiration. Across the resort, Real Life Magic is brought to life through meaningful moments, genuine connection, and a shared commitment to delivering something truly exceptional.

Visit Nemacolin.com to step inside the story, explore the experiences, and discover what draws people to Nemacolin. Then, imagine where this opportunity could take you as part of your own remarkable journey.

Come make spirits bright, spread a little holiday magic, and become part of Nemacolin's Hardy’s Holiday Village!

(Keywords: Hospitality, Hotel, Resort, Customer Service, Guest Services, Jobs Near Me, Holiday Helper, Seasonal, Morgantown, Farmington, Uniontown)