Coffee Bar Attendant at Navajo Nation… · Flagstaff

Essential Duties & Responsibilities: • Sets up workstation and is ready to work fifteen minutes prior to scheduled opening; breakdowns workstations upon closing and cleans and restocks station at the closing of each shift. • Prepares menu items to include deep-frying, broiling, steaming or grilling according to quality, service, safety and sanitation standards. • Maintains the quality and appearance of all food prepared and serviced in compliance with quality control and portion control standards. • Maintains the cleanliness and organization of assigned food venue and work stations in accordance with all health and sanitation regulations. • Inventories all food, production and serving supplies necessary for workstation. • Collects payment, operates a cash register and give accurate change to customers as needed. • Reports any equipment malfunction to Supervisor. • Assesses the efficiency of the operation and reports to management. • Exhibits a professional appearance and maintains a friendly, cheerful and courteous demeanor at all times. • Performs all side work duties as assigned or requested by Supervisor and/or performs the duties of a busser/dishwasher. • Responds to customer questions and issues in a friendly and courteous manner; contacts supervisor as needed. • Follows guidelines regarding health, safety and customer service according to established policies and procedures. • Attends and participates in regularly scheduled staff meetings. • Contributes to a team effort and accomplishes related results as required. Page 2 of 2 Position Classification & Description Coffee Bar Attendant Revised January 2022 • Performs other duties as required. Minimum Qualifications: High School Diploma or GED. Must meet all knowledge, skills and abilities. Must be eighteen (18) years of age for Arizona properties and twenty-one years (21) of age for New Mexico properties. No felony, theft or stealing convictions. Must be able to successfully pass a pre-employment drug/alcohol screen, background investigation, obtain and maintain gaming license. Navajo preference. Knowledge, Skills and Abilities: • Knowledge of restaurant operations and food service principles. • Knowledge of cold prep, proper knife handling, maintaining proper temperature, and sanitation standards. • Knowledge of cash handling. • Ability to create a friendly atmosphere and demonstrate excellent customer service. • Ability to communicate effectively, both verbally and in writing. • Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds. • Ability to establish and maintain professional relationships with co-workers at all levels. • Ability to work independently and meet strict time lines. • Ability to demonstrate excellence in everything, and continually seek improvement in results. • Ability to interpret a variety of instructions furnished in written and oral form. Physical Demands: While performing the duties of this job, the employee may be required to stand for prolonged periods, walk and sit; use hands for dexterity of motion; stoop, bend, kneel or crouch, and have normal auditory, visual acuity, and verbal communications skills. The employee must occasionally lift and/or move up to 25 pounds. Work Environment: Work is generally performed in a Casino restaurant setting with a moderate noise level. Extended hours and irregular shifts are required. Tight time constraints and multiple demands are common.