Delivery Dispatcher

Location: 101 S Rainbow Blvd, Las Vegas, NV 89107 (Central/West Las Vegas Valley) Employment Type: Full-time, hourly (non-exempt) Pay: $16.00 per hour, plus sales incentives Overtime: Paid in accordance with Nevada and federal law Schedule: Thursday–Sunday, mid and/or night shifts (weekends required)

Be the Command Center of Our Delivery Team!

Every Green Dispensary delivery starts with a great dispatcher. From the moment an order comes through to the moment it reaches the customer's hands, you'll be the one making it happen by building orders, mapping out routes, keeping customers in the loop, and keeping our drivers moving.

If you love solving puzzles, thrive in a fast-paced environment, and enjoy helping customers find something new to try, this role was made for you. You'll work out of our Rainbow Blvd location with a supportive team, eligible to earn sales incentives on top of your hourly pay and get full-time hours with available benefits.

What We Offer

• $16.00 per hour plus sales incentives: the more you help customers build their order, the more you can earn
• Full-time hours on a consistent Thursday–Sunday schedule
• Benefits! We offer health/dental/vision on the first of the following month once you complete 60 days with the company. 401k eligible after 120 days of employment.
• Incentives! Employee discounts and referral bonuses are eligible.
• Paid time off is available after your probationary period of 90 days. PTO starts to accrue from day one.
• A collaborative, team-oriented workplace where dispatchers and drivers work hand in hand

What You'll Do

• Build delivery orders accurately, making sure every product, label, and document is correct.
• Verify customer eligibility through ID and address verification in line with compliance standards.
• Plan smart, efficient routes in Onfleet while staying within allotment compliance.
• Connect with every delivery customer to confirm their order details and represent Green Dispensary professionally.
• Help customers get the most out of their order by sharing deals, promotions, and rewards, and suggesting add-ons when appropriate.
• Keep customers informed with accurate ETAs and timely updates if anything changes.
• Generate METRC manifests in line with all compliance regulations, adding helpful notes for drivers.
• Support the delivery team wherever needed, including covering driver shifts or gaps in coverage.
• Pitch in on other delivery and store-support tasks as needed.

What You'll Bring

• Must be 21 years of age or older (required under Nevada law for cannabis establishment agents).
• Availability for full-time hours, Thursday through Sunday.
• A validdriver's license is required.
  • Company vehicles are provided on site for delivery use.
  • Insurance driving record requirements require no major violations within 3-7 years. (Depends on the state you are licensed in)
• Reliable transportation.
• A valid Nevada Cannabis Establishment Agent Registration Card, or the ability to obtain one before your start date. (We can help with costs; if needed)
• A Las Vegas Metropolitan Police Department (LVMPD) work card as required, or the ability to obtain one. (We can help with costs; if needed)
• Strong customer service and communication skills, and comfort making outbound confirmation calls.
• A sales-minded, positive attitude and motivation to grow cart totals through helpful recommendations.
• Excellent organization, attention to detail, and a compliance-first mindset.
• Dependability, punctuality, and the ability to work independently.

All required cards, licenses, and registrations must remain current and in good standing throughout employment. This is required under Nevada law for cannabis establishment agents.

Nice to Have

• Experience with Onfleet or other dispatch and route-planning software
• Familiarity with METRC or cannabis compliance
• Dispatch, call center, dispensary, or retail sales experience

Hiring Process

• Employment is contingent on obtaining and maintaining the required agent registration and work card, which include background checks conducted by the Nevada Cannabis Compliance Board and local authorities.
• We do not ask about or consider your salary history. Applicants who complete an interview will receive the pay range or rate for this position, as provided by Nevada law.
• If you need a reasonable accommodation at any point in the application or interview process, please contact Human Resources at HR@natmednv.com.

How to Apply

Click the link to apply!

Physical requirements:

• Being in a seated position for 2-6 hours of your shift
• Ability to operate a vehicle safely, if needed, 2+ hours of your shift.
• Lifting up to 20 lbs. if/when needed.
• Hand eye coordination with attention to details for pulling and packing delivery orders

Equal Opportunity Employer

Green Dispensary is an equal opportunity employer. We do not discriminate in hiring or employment on the basis of race (including hair texture and protective hairstyles), color, religion, sex (including pregnancy, childbirth, and related conditions), sexual orientation, gender identity or expression, age, disability, national origin, genetic information, military or veteran status, or any other characteristic protected by federal, state, or local law. Employees may inquire about, discuss, or disclose their wages without retaliation. Reasonable accommodations are available for qualified applicants and employees with disabilities and for pregnancy-related conditions.

Benefits

Medical, Vision, dental and 401k after applicable probationary period