Evening Customer Service Exit Booth Agent… at National Car… · Dallas

Summary: Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and is a leading automotive rental and leasing company in North America. They are seeking a Customer Service Exit Booth Agent to provide friendly and efficient service during the rental car process, assist Emerald Aisle members, and maintain a neat and orderly exit booth environment.

Responsibilities:
- Prepare all rental documents accurately and completely
- Verify car information and VIN number for security and car control
- Provide additional service to Emerald Aisle members by offering our refueling option
- Maintain the appearance of the Exit Booth and surrounding areas to present a neat and orderly image
- Ensure that Exit Booth is stocked with appropriate supplies to meet the needs of our customers
- Provide all customers with undivided attention while assisting them at the exit booth
- Make eye contact and greet all customers
- Thank customer at the conclusion of all transactions
- Assist customers with directions, maps, local area information, and appropriate service information; effectively and efficiently resolve all customer service issues as necessary
- Perform other customer service related duties, in addition to those listed, to ensure our service levels meets the needs of the customer
- Seek to improve job performance through self-assessment, skill development, training and goal setting
- Maintain a regular and reliable level of attendance and punctuality
- Perform miscellaneous job-related duties as assigned

Required Qualifications:
- Must be at least 18 years of age
- Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
- No drug or alcohol related conviction on driving record in the past 5 years
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
- Apart from religious observation, must be available to work one of the following schedule as part of an operational shift bid including weekends, nights and holidays: Friday 4:00pm-12:00am, Saturday 5:00pm-1:00am, Sunday 4:00pm-12:00am, & Monday-Tuesday 5:00pm-1:00am or Wednesday-Sunday 5:00pm-1:00am

Required Skills: Rental Car Operations

Benefits: Paid time off, Employee rental car discounts, Retirement savings plan including 401k with matching profit sharing, Health Insurance, Life Insurance, Dental Insurance, Vision Insurance, Training and development