Infrastructure Engineer at National… · Washington

Position Summary: The National Association of REALTORS® (NAR) seeks a Infrastructure Engineer to support, secure, and modernize enterprise infrastructure across Microsoft Azure, data center, server, identity, network, wireless, backup, and Microsoft 365 environments. This role is responsible for maintaining system availability, performance, reliability, and security; troubleshoots complex issues; improves automation and disaster recovery readiness; and partners with Infrastructure, Cybersecurity, Application, and business teams. The Cybersecurity team defines and approves security policy, while this role implements, operates, and maintains approved controls. The ideal candidate is a collaborative problem solver who thrives in a fast-paced environment, brings a modern infrastructure mindset, and is passionate about cloud, automation, cybersecurity, and emerging technologies. Duties and Responsibilities: Systems, Cloud, and Identity: Administer and troubleshoot Microsoft Azure, Windows and Linux servers, Active Directory, Entra ID/Azure AD, DNS, DHCP, Group Policy, SQL databases, Microsoft 365 integrations, and related hybrid services. Virtualization and Patching: Manage Nutanix Acropolis provisioning, capacity, and performance. Perform server patching, operating system upgrades, and security updates through scheduled change controls and defined patching service levels. Security Platforms: Experience administering secure web gateways, zero-trust access, endpoint security, or enterprise security platforms. Implement approved security baselines, vulnerability remediation, access controls, endpoint hardening, and incident-response support in coordination with Cybersecurity. Network and Wireless: Configure and troubleshoot Palo Alto firewalls, NAT, threat-prevention features, Arista and Cisco switches, VLANs, routing, spanning tree, port security, QoS, firmware, and Aruba wireless controllers, access points, SSIDs, guest access, and RF performance. Backup, Recovery, and Availability: Manage Commvault backup scheduling, monitoring, disaster recovery planning, recovery testing and restoration activities. Maintain and continuously improve disaster recovery readiness to ensure critical systems can be recovered within defined recovery objectives. Proactively identify and remediate system, network, security, performance, and capacity issues before business impact. Automation and Monitoring: Automate recurring tasks with PowerShell and infrastructure-as-code tools such as Bicep or Terraform. Review alerts, monitor infrastructure health and performance trends, establish operational baselines, and improve service reliability. Projects and Documentation: Support infrastructure projects, migrations, upgrades, cloud adoption, network vendor consolidation, and platform standardization from planning through implementation. Maintain procedures, diagrams, inventories, and technical standards. Support and Collaboration: Provide Tier 2 and Tier 3 support, work with outside vendors, communicate technical concepts to nontechnical stakeholders, and participate in the on-call rotation. Basic Qualifications: Bachelor's degree in Information Technology, Computer Science, or equivalent work experience. Five or more years of experience as a Systems Engineer or Infrastructure Engineer, or similar enterprise infrastructure role. Strong knowledge of Azure, Windows and Linux servers, Active Directory, Group Policy, DNS, DHCP, SQL databases, Microsoft server technologies, and enterprise infrastructure operations. Hands-on knowledge of TCP/IP, routing, VLANs, firewall administration, enterprise security principles, PowerShell automation, and monitoring and alerting platforms. Experience administering secure web gateway, zero-trust access, or similar security platforms. Strong problem-solving, organizational, documentation, collaboration, vendor-management, and communication skills. Preferred Qualifications: Experience with Nutanix Acropolis, Microsoft Azure administration, hybrid cloud connectivity, Commvault, Palo Alto Networks, Arista or Cisco switching, and Aruba wireless infrastructure. Experience with infrastructure migrations, network vendor consolidation, platform migrations, or multi-vendor-to-standardized-platform transitions. Relevant certifications such as Microsoft Azure Administrator (AZ-104), Zscaler Certified Administrator, Commvault, Palo Alto PCNSA/PCNSE, Cisco CCNA, or Aruba credentials. Work Environment and Additional Requirements: On-site presence at NAR's DC office three days per week. Participation in a scheduled on-call rotation and approved evening or weekend maintenance windows. Occasional lifting and handling of data center hardware and equipment. Ability to travel up to 5% for business, training, or project-related activities. Compensation: $120,000- $135,000 NAR provides comprehensive benefits including health/dental/vision insurance. NAR is on a hybrid schedule and in the office 3 days a week. Organizational Overview: The National Association of REALTORS® (NAR) is a team of professionals dedicated to providing world-class service to approximately 1.5 million REALTORS® working in the United States and around the world. The real estate industry is fast-paced and fast-changing--each year, our members participate in the sale, lease, and management of real estate. As in every industry, our members’ value proposition is constantly being challenged by innovation. It is our mission to empower REALTORS® as they preserve, protect and advance the right to real property for all. We cannot do that without the ideas, passion, and commitment from our talented employees. As our greatest assets, employees are offered their pick of competitive benefits/perks and flexible work options.