Legal Receptionist at Naiser Law… · Louisvill…

Summary: Naiser Law Office is a growing plaintiff's personal injury firm in Louisville, seeking a reliable and detail-oriented Legal Receptionist. The role involves being the first point of contact for clients, managing phone calls, and assisting with various administrative tasks to ensure the office runs smoothly. Responsibilities: - Answer, screen, and direct all incoming phone calls - Handle potential new client calls with professionalism and empathy, gathering key information and routing appropriately - Greet and seat clients and visitors in a courteous, professional manner - Receive, sort, and distribute incoming mail, and prepare and send outgoing mail and packages - Order and maintain office supplies - Maintain and update office calendars and appointments - File and organize physical and electronic documents - Assist attorneys and staff with administrative tasks as needed Required Qualifications: - Excellent phone etiquette and strong written and verbal communication skills - Proficiency in typing - Strong organizational skills and attention to detail - Ability to manage multiple tasks and follow-ups in a fast-paced environment - Ability to handle sensitive information with professionalism and discretion - Comfortable speaking with injured clients and gathering detailed information - Proficient with basic computer systems, email, and general office software Preferred Qualifications: - Familiarity with AI tools - Prior law office, intake, or customer service experience preferred (personal injury experience is a plus, but not required) Required Skills: Typing, Handling sensitive information, Computer systems, Office software, Law office experience, Client intake Benefits: Paid time off, 401(k), Paid holidays, Opportunities for professional development and growth within the firm