Clinical Care Partner (Therapist/Counselor) at MYgroup · Charlotte

Clinical Care Partner (Therapist/Counselor)

Location: Charlotte, North Carolina

The Clinical Care Partner provides in-person, virtual, and telephonic counseling and consultation to employees and dependents of client companies. Services include, but are not limited to, assessment; short-term counseling of individuals, couples, and families; case management; management consultation; and the facilitation of referrals. Long-term issues are assessed, and the client referred into the mental health benefit or cost-effective community resource.

Requirements:

• Master’s and/or Doctorate Degree and at least 3 years of post-graduate clinical experience
• NC License in mental health (LPC/LCMHC, LMFT, LCSW) - affiliate-level applicants not accepted

• Knowledge of referral resources

• EAP experience preferred
• CEAP preferred

Essential Duties and Responsibilities:

• Conduct in-person, virtual, or telephonic assessment and short-term counseling and consultation to employees and dependents of client companies
• Complete case management of all clinical cases including clients in their own caseload and clients referred to affiliate network
• Abide by laws related to client confidentiality (e.g., HIPAA)
• Refer clients with long-term issues to appropriate resources
• Establish and maintain relationships with prospective and existing clients and providers
• Communicate via phone, video conferencing, and email
• Provide excellent customer service

Strong Candidates will:

• Be comfortable working with a team
• Be organized and able to multi-task and manage well under stressful situations
• Have customer service experience including phone-based
• Have working knowledge of Microsoft Office and ability to learn EAP software
• Have EAP experience and CEAP credential
• Have training in critical incident response

About MYgroup:

Since 1987, MYgroup has partnered with organizations to provide programs and services that build strong cultures, improve retention, and ensure that every employee can achieve their full potential in life and at work. Our mission is to help people thrive. From employees to students to leaders, our services are made to bring the best out of every person and organization.

Benefits: Health insurance, dental insurance, vision insurance, life insurance, employee assistance program, and 401K.

MYgroup is an equal-opportunity employer. We are committed to nurturing a diverse, inclusive corporate culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status.