Lead Parts Counterperson at MVT Holdings in TX

Job Description

Join the Border International family!!! Border International is hiring a Parts Counterperson in El Paso, TX!!
At RJ Border International Trucks and Trailers, one of the country's leading heavy-duty and trailer dealer groups, our success depends on serving our customers with the best team members in the industry. If your career goals include making a valuable contribution as a Parts Counterperson in an exciting and growing company and working with top professionals in the industry, then consider joining our team, We are seeking enthusiastic, hard-working, customer-oriented individuals who can work in a team environment as a Parts Counterperson builds sales by developing dealer and distributor programs and processing orders and directing customer fleet service repair into our service centers.
Responsibilities:

• Works with counter personnel to update service department on backordered parts list twice a week.
• Train new parts personnel on procedures and navigating our system.
• Works hand in hand with service department to make sure procedures are followed and department procedures are efficient.
• Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
• Reviews and understands the numbers needed to achieve the Monthly/Yearly goals in the parts and service department.
• Informs customers of companion part requirements, specials, and ensures that the customer is exposed to the full product line.
• Answers phone calls, providing price quotes and other information within a timely matter.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.

Job Requirements

Qualifications:

• High school diploma or general education degree (GED); or six-plus months of related experience and/or training; or equivalent combination of education and experience.
• Flexible schedule - must be available to work some Saturdays.
• Must have computer proficiency.
• Team oriented, flexible and focused on maintaining a high level of customer service.