Inside Sales Manager - FC at Muncie Power Products in Muncie, IN

INSIDE SALES MANAGER - FC Location: Muncie, IN, US At Muncie Power, our products play a critical role in our society by powering the vehicles that develop key infrastructure, putting out dangerous fires, fixing the power lines that power our homes, and hauling away our garbage.  Every team member at Muncie Power understands how important the success of our customers is to their communities. And that inherent value is carried throughout each team to ensure we’re providing the best for our customers. WHAT YOU’LL DO As an Inside Sales Manager – Fluid Conveyance, you will develop and grow relationships with small and medium-sized OEM customers through proactive account management, inbound and outbound sales activity, and technical sales support. This role is office- or remote-based and focused on delivering exceptional customer service while driving sales growth. • Manage and grow a portfolio of small and medium-sized OEM accounts through phone calls, emails, virtual meetings, and CRM activity • Identify new business through prospecting and digital tools like HubSpot. Maintain consistent outreach to prospective customers • Partner with customer service teams, engineers, and Interpump Companies to deliver world-class customer support and technical solutions • Prepare quotes, follow up on opportunities, and support customers throughout the sales cycle • Maintain regular communication with customers to strengthen relationships and drive repeat business • Monitor competitor activity, market trends, and customer needs within assigned accounts and industries • Utilize company software, sales tools, and CRM systems to manage pipeline activity and customer information • Represent the company and brand with professionalism, integrity, and a customer-first mindset • Perform other duties as assigned YOUR EXPERIENCES & SKILLS • Must possess a high school diploma or GED  • Demonstrated success in sales or customer-facing sales support role • Demonstrated mechanical or electrical experience • Strong ability to build relationships and manage customer accounts remotely • Self-motivated with a strong desire to succeed in a fast-paced sales environment • Ability to work independently as well as collaboratively with cross-functional teams • Excellent verbal and written communication skills • Strong organizational skills with the ability to manage multiple priorities • Experience with Microsoft Word, Outlook, Excel, PowerPoint, and CRM platforms   BENEFITS • Medical, dental, and vision insurance, and zero card • Life, death, dismemberment, and dependent insurances • Prescription drug programs • Telehealth  • Short-term and long-term disability, and flexible leaves of absence • Employee assistance programs • 401k (match 50% on the first 6% of deferred compensation) and flexible spending plans • 3 weeks of paid time off  • 9 paid holidays • Wellness & Engagement LOCATION: Remote DEPARTMENT: Sales WORK ENVIRONMENT: Office Environment REPORTS TO: Manager, Sales – Fluid Conveyance WORKPLACE ARRANGEMENT: Remote SUPERVISES: N/A SALARY GRADE: 15   FLSA STATUS: Exempt   To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.   This description is intended to describe the general content of and requirements for the performance of this position. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Muncie Power Products is an Equal Opportunity Employer.