Sales Manager at Mosaic Auto Group in Zumbrota, MN

Position Overview

Mosaic Auto Group is seeking a highly motivated, goal-oriented, energetic, and results-driven Sales Manager to lead, develop, and motivate our sales team. This individual must be a strong leader who thrives in a fast-paced environment, takes initiative, creates urgency, and consistently drives performance.

The ideal candidate is a natural motivator, an effective communicator, and a hands-on leader who understands that success comes from developing people, building relationships, creating opportunities, and holding the team accountable to results.

We are looking for someone who doesn't simply manage a sales floor but actively leads it, sets the pace, builds momentum, and inspires a culture of performance and accountability.

Key Responsibilities

Sales Leadership & Performance

• Lead, motivate, and manage the daily activities of the sales team.
• Establish clear individual and team sales goals and expectations.
• Drive monthly sales volume, gross profit, and overall dealership profitability.
• Monitor sales performance, KPIs, closing ratios, lead conversion, and appointment activity.
• Create and execute action plans to achieve and exceed monthly objectives.
• Maintain urgency and accountability throughout the sales month.
• Lead by example through active participation in the sales process.

Team Development & Accountability

• Recruit, train, develop, and retain high-performing sales professionals.
• Conduct regular one-on-one coaching and performance reviews.
• Identify opportunities for improvement and provide consistent feedback.
• Establish clear expectations and hold team members accountable.
• Recognize success, encourage competition, and build a positive team environment.
• Develop future leaders within the sales department.

Customer Experience & Sales Process

• Ensure consistent execution of the dealership sales process.
• Maintain high standards of customer service and professionalism.
• Oversee customer interactions from initial inquiry through vehicle delivery.
• Assist with negotiations, deal structure, trade evaluations, and closing opportunities.
• Ensure timely and professional follow-up with all customers and prospects.
• Promote customer retention, referrals, and repeat business.

Lead Management & Business Development

• Oversee internet leads, phone opportunities, showroom traffic, and follow-up activities.
• Ensure all leads are properly assigned, managed, and followed up on.
• Work closely with the BDC and Internet Sales teams to improve appointment and closing performance.
• Develop creative strategies to generate additional sales opportunities.
• Maximize every available opportunity, including unsold showroom traffic and previous customers.

Inventory & Dealership Operations

• Work closely with management on inventory needs, pricing, merchandising, and vehicle turn.
• Maintain awareness of market conditions and competitive pricing.
• Ensure accurate deal documentation and adherence to dealership policies.
• Partner with Finance, Service, and other departments to create a seamless customer experience.
• Support the overall success and operational goals of Mosaic Auto Group.

Desired Qualifications & Characteristics

The successful candidate will demonstrate:

• High Energy: Brings enthusiasm, urgency, and a positive attitude every day.
• Goal-Oriented: Sets ambitious goals and consistently works toward achieving them.
• Highly Motivated: Self-starter who takes initiative without needing constant direction.
• Results-Driven: Understands that activity must translate into measurable results.
• Strong Leadership: Can motivate, influence, coach, and hold others accountable.
• Competitive Nature: Has a strong desire to win and encourages healthy competition.
• Excellent Communication: Communicates expectations clearly and effectively.
• Problem Solver: Takes ownership, finds solutions, and doesn't make excuses.
• Adaptability: Thrives in a changing, fast-paced environment.
• Professionalism: Leads with integrity, confidence, and respect.

Performance Expectations & Key Measurements

Success in this position will be evaluated through measurable performance, including:

• Monthly new and used vehicle sales volume.
• Front-end gross profit and overall deal profitability.
• Sales team individual performance and productivity.
• Internet lead response and conversion rates.
• Appointment setting, show, and closing ratios.
• Customer satisfaction and retention.
• Inventory turn and pricing effectiveness.
• Employee development, engagement, and accountability.
• Consistent execution of dealership sales processes.

Leadership Expectations

At Mosaic Auto Group, we believe leadership is demonstrated through action.

The Sales Manager is expected to:

1. Set the Pace: Establish the energy, urgency, and expectations for the entire sales department.
2. Lead from the Front: Be actively involved, visible, engaged, and willing to do the work alongside the team.
3. Create Accountability: Establish expectations, measure performance, and address opportunities for improvement.
4. Develop People: Build a team that becomes stronger, more capable, and more successful through leadership.
5. Own the Results: Take responsibility for performance, identify solutions, and continuously pursue improvement.

Our Ideal Candidate

We are not simply looking for someone who has held a Sales Manager title. We are looking for someone who has the drive, leadership ability, competitive spirit, and energy to make a difference.

We want a leader who creates momentum, builds winning teams, develops people, drives sales, and refuses to settle for average.

At Mosaic Auto Group, we believe that when we invest in our people, establish clear expectations, and execute with purpose, exceptional results follow.