Inbound Call Center at Mortenson Dental Partners in Louisville, KY

Responsibilities

Personally strives to delight patients and families by creating a kind, gracious, and caring environment. Ensures telephone is answered in a timely and professional capacity. Maintains quality while consistently maintaining minimum expectation levels. Accurately schedules and cancels patient appointments and inputs correct patient data into appropriate systems to ensure manageable and profitable schedules for dentists and hygienists. Follows scheduling guidelines to ensure manageable and profitable schedules for dentists and hygienists. Promotes a “team first” attitude by demonstrating positive and caring relationships and communication with coworkers.

Qualifications

High School diploma or equivalent Basic computer skills

Desirables

1 year dental experience Genesys, Google Workspace, Advanced computer skills, telephone