Morgan & Morgan, P.A.→
Case Manager at Morgan & Morgan, P.A. in Orlando, FL
Job Description
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
We are seeking a Case Manager to join our team. As a Case Manager you will own the progression of potential medical malpractice cases through its initial investigation, from intake through NOI. You will be responsible for building out case files, gathering and organizing medical records, auditing files for completeness, and conducting a preliminary assessment of the merit of each claim.
The ideal candidate has prior experience as a claims representative or adjuster within a medical malpractice insurance company. The candidate must be enterprising, highly organized, and able to work on a varied caseload.
Responsibilities
- Manage client interactions and case work up from intake to NOI, accountable for the expeditious and robust investigation of a client’s claim
- Request, track, and obtain all relevant medical records and related documents needed to assess a potential malpractice claim
- Audit case files to ensure all critical documentation is present and organized for attorney and expert review.
- Present leadership with a viability assessment of each case, including key facts such as medical chronology, liability / causation analysis, and damages estimate.
- Work directly with multiple coworkers involved in the management and support of case files
Qualification
- Bachelor’s degree (preferred)
- 3+ experience as a Claims Representative or Adjuster evaluating medical malpractice claims.
- Strong analytical and investigative skills.
- Comfort working with case management software and cloud-based tools.
- Ability to be a team player and follow procedures.
- Proactive interaction with clients, insurance companies and medical providers.
- Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
- Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
- Strong writing and communication skills along with attention to detail
This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team.
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Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
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