Front Desk Agent at Moodreact in Charlotte, NC

About Us

Moodreact is a full-service maintenance company supporting homes and businesses with expert electricians, appliance repair technicians, plumbers, and skilled general labor teams.We handle the tough jobs, the technical work, and the details others overlook—always with professionalism, safety, and efficiency in mind.

About the Role

We are looking for a welcoming, organized, and professional Front Desk Agent to assist visitors and provide a positive first impression. The ideal candidate enjoys helping people, communicating clearly, and keeping daily front desk activities running smoothly.

Responsibilities

• Greet visitors and customers in a friendly and professional manner.
• Provide general information and direct inquiries appropriately.
• Assist with visitor check-ins and basic appointment coordination.
• Maintain an organized and welcoming reception area.
• Support daily front desk and administrative activities.
• Communicate relevant information to the appropriate team members.
• Help address customer requests with courtesy and attention.
• Maintain professionalism and confidentiality when handling visitor information.

Qualifications

• Excellent interpersonal and verbal communication skills.
• Friendly, professional, and service-oriented attitude.
• Strong organizational and time-management skills.
• Attention to detail and ability to multitask.
• Dependable, punctual, and adaptable.
• Previous front desk or customer service experience is a plus but not required.

What We Offer

• Initial training and ongoing support.
• Opportunities to develop customer service and administrative skills.
• A welcoming and collaborative team environment.
• Opportunities for professional growth.
• Compensation based on the position and experience.