Associate Account Director at Monks in Mexico City, Mexico City, MX

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (http://monks.com/careers). We are looking for an Account Director to join .Monks rapidly growing team. We are recruiting a go-getter with a passion for marketing through content and brand experience. In this role, you’ll own client relationships, commercial success, anticipate opportunities, and work quickly and flexibly across internal and external teams to deliver with excellence. In partnership with account leadership, creative, operations, and production teams, you’ll lead the day-to-day client experience across a variety of projects.

The ideal candidate is someone who is passionate about content and understands end to end brand experience. The ideal candidate must be well-versed in branded content and creating digital and physical exper They should have strong project management skills, direct experience with client communication, and the ability to juggle multiple campaigns in a fast-paced environment. They should have strong business acumen and an entrepreneurial growth mindset.

The day-to-day:

• Own the client relationship and provide strategic consult
• Collaborate with your subject matter expert colleagues to produce great work.
• Learn all our service offerings to best serve our clients’ needs.
• Help structure and build new client teams.
• Partner with clients on creative briefs and direct client presentations.
• Provide clients with solutions and recommendations. Collect client feedback and ensure it is reflected in revisions.
• Communicate project requirements to project managers, producers, strategy and creative, in order to meet client expectations.
• Manage all processes required in order to obtain a range of client approvals.
• Manage any internal ticketing or project management systems used by the client.
• Oversee all scheduling of key internal and external meetings.
• Create and update all spreadsheets, creative folders and other documents across platforms.
• Manage the financial process including MSA, SOW, budgets, revenue tracking and internal reporting.

What you bring:

• 7+ years of marketing experience in a fast-paced environment.
• Brand experience and branded content experience
• Demonstrated ability to execute large-scale projects, working with internal and external partners
• Must be a self-starter who can operate in a constantly evolving team environment
• Seasoned at managing multiple complex projects simultaneously
• Must have excellent problem solving and analysis skills with presentation development skills
• Experience managing budgets.
• Skilled communicator with strong written and verbal communication skills Proficient in Google docs, slides, sheets or equivalent (e.g., Word, PowerPoint, Excel)
• Advanced English

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About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.