Future Opening: Customer Service… at Molly Maid of… · Chicago

Customer Service Representative

Exciting Opportunity for a Hands-on Bi-lingual Customer Service representative that wants to make a difference!

What You Will Do:

Our ideal candidate will be someone who has spent time in roles such as small business customer sales and support, or retail management. It is very important that this individual can engage and work well across all functional areas of business and is an exceptional leader!

Qualification and Experience:

• At least 3 years of experience as a customer service and sales representative in one of the following areas: a small business, retail store, restaurant, or call center
• BILINGUAL IN ENGLISH AND SPANISH IS A MUST(Candidates will not be considered if they are not bilingual)
• Strong track record building solid relationships with clients and team members
• Leads by example, creating a sense of energy, ownership, and personal commitment to the work
• Effective communication and organization skills
• Experience using Word, Excel, Outlook, using a web browser and learning customized software
• Ability to balance a variety of tasks, lead and direct the work of others
• Possesses deep analytical skills and can process information quickly and make decisions in a timely manner
• Strong sense of self and can relate well to challenging personalities; learns quickly and can adapt to changes in time frames, people and situations with ease; remains calm under pressure ​​

Great Work Environment!

• Paid vacation
• Paid Holidays
• Lots of support and encouragement
• Monday through Friday, one Saturday a month
• Some days are crazy busy, other days we spend catching up!
• We like to celebrate for all sorts of reasons
• Incentive bonus opportunities
• Paid vacation and holidays

Process:

• Apply
• Interview
• Background check/references conducted
• Training begins soon after applicant accepts position

Molly Maid

2045 W. Grand Ave Ste 204

Chicago

312-763-5200

Compensation: Between $27,000 and $30,000, plus incentive plan

When you put on a Molly Maid® uniform, you become part of a family—a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they’ll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it’s a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.

*All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid® franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.