VP, LTL at MODE Global in Dallas, TX

About MODE Global
MODE Global is a $4B+ multimodal transportation leader, delivering comprehensive supply chain solutions across North America. With a vast agent-based network and a suite of offerings—spanning LTL, truckload, parcel, intermodal, air, and ocean—MODE drives operational excellence through technology, innovation, and integrity. We simplify logistics, empower partnerships, and deliver performance.

Location: Dallas (hybrid) preferred, but open to remote for the right candidate

The Vice President, Truckload Product Line owns end-to-end Truckload strategy, and P&L performance driving profitable growth, differentiation, and market leadership. The role maintains broad responsibility for all truckload shipments operated through MODE Global’s corporate operations and independent businesses and direct leadership of MODE's centralized coverage team. The role requires the design and development of multi-functional initiatives designed to increase visibility, accountability, and growth.

• Own revenue, margin and cost structure of the TL product line team.
• Co-own the digital TL product strategy partnering with the Digital team.
• Define 3-5 year TL product vision and roadmap partnering with the Digital team.
• Prioritize digital freight brokerage investments with the Digital team.
• Develop and execute a multi-year product roadmap across core TL, digital freight brokerage and specialized services.
• Define digital adoption targets across carrier and customer base
• Design & Implement performance management metrics (KPIs) to actively and consistently measure employee performance within MODE’s corporate operations.
• Design & implement strategic initiatives that increase MODE market share and increase booking efficiency.
• Understand and assess opportunities in new & emerging markets (Mexico, Flatbed, Specialized)
• Communicate changes in market conditions and provide actionable updates and recommendations to all MODE employees
• Act as a key stakeholder for compliance systems and processes designed to drive booking security
• Oversee the emerging centralized dispatch team creating and mandating a high-efficiency team focused on continuously improving booking efficiency and accuracy
• Ensure premium customer service through carrier selection & internal performance management
• Provide onsite leadership of emerging product line, motivating employees and ensuring performance
• Manage/Liaison with Digital Freight Brokerage Product Manager.
◦ Drive technology adoption with existing carrier base
◦ Create and oversee carrier engagement metrics designed to strategically add secure carriers to the Mode network.
◦ Maintain security standards & mitigate risks associated with capacity expansion
• Provide executive-level analysis of existing product line performance & ensure alignment with annual goals.
• Research and participate in technological demos to ensure our TL Product Offerings remain ahead of industry standards.
• Collaborate with departments to validate key components of analytical data and to find solutions for TL opportunities.
• Deliver status updates on employee (coverage employee) performance, purchasing power versus market, and active initiatives
• Provide analytical support for activities related to developing and/or improving new technological offerings and product lines.
• Inspire a team of high-velocity coverage employees through active, professional coaching
• Duties, responsibilities and activities may be assigned or changed from time to time.

QUALIFICATIONS

• Must have excellent communications skills - interpersonal, verbal, written, and be able to interact well with others in a team environment.
• Proficient with Excel as well as the ability to understand, organize, and manage large and complex data sources.
• Organizational and problem-solving skills with the ability to establish and prioritize workload in order to meet team and company goals using good business judgment.
• Demonstrated success in employee development and management.
• Knowledge of 3rd Party Logistics/Brokerage environment required
• Superior “hands-on” problem solving skills are essential
• Moderate travel may be required throughout North America
• Ability to work in a dynamic, fast paced environment
• Proven ability to build strong internal and external relationships
• Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment
• Experience creating and enforcing employee efficiency metrics specifically tied to the execution of truckload volume

Education
Bachelor’s degree in Business, Finance, Statistics, Math, Operations Research, Economics, Data Analytics or related analytical discipline preferred.

Experience
7+ years of work experience in third party logistics, supply chain planning or logistics related consulting, management experience in a 3PL / brokerage - truckload, less-than-truckload, or dedicated environment

Computer Skills
Exceptional knowledge of Transportation Management Systems, implementation methodologies, systems integration, communication technologies, Microsoft Office

MODE Global is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law