Security Officer at Mitie in Minworth

Retail Security Officer- Asda

Pay rate: £13.10 per hour

Hours: 15 Wednesday & Friday

Location: Asda Minworth

Mitie is looking for Retail security officers who can deliver exceptional customer service whilst creating a safe shopping environment, free from crime and the fear of crime for customers and colleagues.

Objectives and Responsibilities:

• Work to the Assignment Instructions ensuring that all activity is accurately recorded on the correct documents, in line with both the Client's and the Company's Quality Procedures

• To follow the site-specific Risk Assessments ensuring all activities are completed in a safe manner

• Set and maintain the highest personal and professional standards as an employee of MITIE and adopt a total quality approach to every aspect of your work, colleagues and clients

• To create a safe working environment, free from crime and health and safety related issues for colleagues, contractors and customers

• To add a polite greeting and excellent customer service

• Provide a visible security contact for colleagues, contractors and customers

Main Duties:

• To deliver industry leading customer service

• To be clean, tidy and properly dressed wearing full uniform

• To deter violence and public order offences

• To conduct patrols of the store

• Utilising CCTV systems to support the reduction of crime and stock loss

• Liaise with the store management teams

• To report incidents and crime through our leading technology

• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store

• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Who are we looking for?

• Experience of delivering Customer Service

• Excellent communication skills are required both written and verbal

• Adaptable communication style to meet the needs of different people groups

• Ability to work in a fast-moving services business

• Capability in the use of technology

• Good attention to detail

• High level of enthusiasm and passion

• Previous experience in a similar role is desirable but not essential

• Public Space Surveillance SIA licence is desirable but not essential

What are the benefits for working for Mitie?

• Contracted hours

• Annual leave entitlement

• Pension and Life assurance schemes

• Free uniform supplied

• SIA Re-licencing programme

• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.

• Comprehensive training and development programme (apprenticeships available)