Job Title: Multi Skilled Trainer - Engineer
Rate of Pay: £15.45 Per Hour
Contract: Permanent
Type of Employment: Full Time
Hours: 40 Hours Per Week
Location: The Shard, Level 12, 32 London Bridge Street, London, Greater London, England, SE1 9SG

Role purpose

Deliver safe, reliable and effective planned preventative and reactive maintenance across the building services at LSBU Group's Main Campus in Elephant and Castle. Diagnose faults, carry out repairs and support the availability of campus facilities, helping to provide a welcoming environment for students, staff and visitors.

The role is designed for a busy university environment with varied building types and academic, office, research and social spaces. Work must be planned to minimise disruption to teaching, research and campus activities. Undertake tasks only within demonstrated competence, training and site authorisation, escalating specialist work where required.

Key responsibilities

Maintenance and fault finding

• Complete allocated planned preventative maintenance, inspections and reactive repairs to agreed schedules, service levels and quality standards.
• Investigate building services faults, identify root causes and undertake effective repairs across the engineer's primary trade and competent secondary disciplines.
• Maintain relevant electrical, mechanical, heating, ventilation, plumbing and associated building services equipment within the agreed scope of the role and individual authorisations.
• Recognise defects requiring specialist intervention and promptly escalate safety-critical issues, repeat failures and risks to service continuity.
• Support minor installations, asset condition surveys and improvement works, subject to approval and competence.

Safety and compliance

• Follow applicable legislation, site procedures, risk assessments, method statements, permit-to-work arrangements and safe isolation requirements.
• Assess risks before starting work; use appropriate protective equipment and stop work where conditions are unsafe.
• Support scheduled compliance activities within competence, maintaining accurate records and escalating overdue tasks or non-compliance.
• Observe asbestos awareness, COSHH, working-at-height and plant-room access controls as applicable to each task.
• Report incidents, near misses and hazards promptly; follow campus emergency procedures and make equipment safe where authorised.
• Do not undertake regulated or specialist work, including gas, refrigerant or specialist laboratory systems, without the required qualifications and authorisation.

Campus service and coordination

• Liaise with the helpdesk, engineering team and campus contacts to prioritise work and communicate progress, access requirements and expected disruption.
• Coordinate shutdowns and intrusive works with authorised campus contacts, considering lectures, examinations, research and events.
• Maintain tidy work areas, protect campus users and leave facilities safe, clean and serviceable after each task.
• Support specialist contractors through agreed access and coordination arrangements, reporting concerns to the supervisor.
• Respond to urgent faults and emergencies within the agreed working pattern and any confirmed on-call arrangements.

Records and continuous improvement

• Record work completed, test results, defects, parts used and follow-up actions accurately in the designated maintenance management system.
• Keep asset information up to date and provide clear handovers for outstanding work.
• Use materials responsibly, identify energy or water wastage and recommend practical efficiency improvements.
• Maintain tools and test equipment in safe condition and check calibration where required.

Person specification

Essential

• A recognised apprenticeship or Level 3 qualification in an electrical or mechanical building services discipline, or an equivalent recognised qualification.
• Practical experience of planned and reactive maintenance in occupied commercial, public-sector or similarly complex buildings.
• Strong fault-finding skills in a primary trade, with demonstrable capability in complementary maintenance disciplines.
• Sound understanding of safe systems of work, risk assessment, isolation procedures and the limits of personal competence.
• Ability to interpret technical information, operating manuals and relevant drawings.
• Ability to use digital work-order systems and produce accurate maintenance records.
• Clear communication, a customer-focused approach and the ability to work both independently and within a team.
• Ability to prioritise competing tasks and respond calmly to urgent issues.
• Ability to carry out the role's duties safely, with reasonable adjustments where appropriate.

Trade-specific requirements

Confirm the primary trade before advertising. For an electrically biased appointment, require a relevant electrical qualification and knowledge of the applicable BS 7671 wiring requirements; add inspection and testing qualifications where those duties form part of the role. For a mechanically biased appointment, require relevant mechanical, HVAC or plumbing qualifications and practical plant maintenance experience. Specialist certifications should be required only where the defined duties need them.

Desirable

• Experience within higher education or another busy, multi-use estate.
• Experience of building management systems, plant controls and energy-efficient operation.
• Relevant additional competence in electrical inspection and testing, water hygiene, ventilation or other systems included in the agreed maintenance scope.
• Experience of supporting contractors and coordinating work around occupied facilities.

Expected outcomes

• Maintenance completed safely and to agreed service standards.
• Accurate, timely records and clear communication of outstanding defects.
• Prompt escalation of compliance risks and faults affecting campus operations.
• Reduced repeat failures and practical contributions to reliability and resource efficiency.

Recruitment and appointment notes

This is a draft role specification. Before issue, confirm the employing organisation, reporting line, primary trade, salary, hours, contract type, on-call commitments, equipment scope and any proportionate pre-employment checks. Do not assume a DBS check or driving licence is required unless justified by the final duties.

Recruitment should be inclusive, with reasonable adjustments available throughout the process and in the workplace. Additional duties must be reasonable, relevant to the role and within the employee's competence and authorisation.