MITCO→
IT Support Technician at MITCO in Chattanooga, TN
Skills
Job Description
IT Support Technician
Location: Chattanooga, TN Schedule: Full-Time | Monday–Friday Salary: $40,000–$50,000 annually
Position Overview
We're looking for a dependable IT Support Technician to provide technical support for employees across our Chattanooga-area offices, warehouse locations, and remote workforce. This role is ideal for someone who enjoys solving problems, helping others, and building their IT career in a collaborative environment.
What You'll Do
Provide first-level technical support in person, remotely, and by phone/email.
Set up, troubleshoot, and maintain computers, laptops, printers, monitors, and other IT equipment.
Support Microsoft 365, user accounts, email access, and password resets.
Troubleshoot Windows, Wi-Fi, VPN, printers, and network connectivity issues.
Assist with employee onboarding and offboarding, including equipment deployment.
Support mobile devices, warehouse technology, and business applications.
Document support requests and resolutions.
Travel between local company locations as needed.
Escalate complex issues and assist with IT projects when appropriate.
What We're Looking For
Technical training, associate degree, certification, or equivalent hands-on experience preferred.
Previous IT help desk or technical support experience is a plus but not required.
Familiarity with Windows, Microsoft 365, basic networking, and user support.
Strong troubleshooting, communication, and customer service skills.
Ability to work independently while managing multiple priorities.
Willingness to learn new systems and technologies.
CompTIA A+ certification is a plus.
Physical Requirements
Ability to lift and move IT equipment up to 40–50 pounds.
Comfortable working in both office and warehouse environments.
Occasional ladder use may be required.
Why Join Us?
You'll work with a supportive IT team, gain experience across a variety of technologies, and play a key role in keeping our employees productive every day. This is an excellent opportunity for someone looking to grow their IT skills in a stable, hands-on environment.
Apply today and start building your IT career with us.