Receptionist - Mt McKinley Animal… at Mission Pet… · Fairbanks

Description & Requirements

Company Overview

We invite you to explore a truly rewarding opportunity at Mt. Mckinley Animal Hospital in Fairbanks, AK. Our mission is centered on providing excellent small animal care, and we are proud to be an AAHA Accredited facility, reflecting our deep commitment to veterinary excellence and patient safety protocols. This dedication is recognized by our community, which has given us an outstanding 4.7-star Google rating, reflecting the trust local pet owners place in our hospital. When you join us, you are joining a trusted institution where you can immediately begin to do your best work.

We understand that achieving career goals requires significant investment and continuous learning. As part of a larger network of hospitals, we prioritize your professional development and success. We offer robust programs designed to help all teammates grow, whether you are aiming to become a credentialed technician, pursue leadership roles, or enhance your clinical skills. You will find that our commitment extends to providing comprehensive support systems, ensuring that you have the stability and resources necessary to focus on exceptional patient care and providing you the foundation to succeed.

At Mt. Mckinley Animal Hospital, the focus is delivering high-quality small animal medical and urgent care. While practicing in Fairbanks, you are never isolated; you will have access to internal specialty consultations and resources across our network. This structure ensures that you can handle complex cases with confidence, knowing expert guidance is readily available when you need it. Our commitment to AAHA standards means we maintain the equipment and protocols necessary for advanced diagnostics and treatment, empowering you to practice high-level medicine every day.

Choosing Fairbanks means immersing yourself in the unique beauty of Alaska. This location offers an unparalleled lifestyle, perfect for outdoor enthusiasts who appreciate the rugged beauty of the Last Frontier. Fairbanks is famous worldwide for its spectacular views of the Aurora Borealis, providing a breathtaking backdrop to your daily life. The community here is tight-knit, welcoming, and deeply appreciative of the high-quality veterinary services you provide, making Fairbanks a truly memorable place to live and grow.

Job Description

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

Responsibilities and Benefits

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact benefits@mvetpartners.com with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.